Corporate Staff Network Engineer

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Corporate Staff Network Engineer

Why We Have This Role

Qualtrics is seeking an Corporate Staff Network Engineer to join our IT/Systems organization. Teams at Qualtrics depend on a great network experience to do their jobs.  As we’ve grown, so has the number of offices and people that count on fast, reliable networks throughout our facilities.  As a Corporate Staff Network Engineer, you will lead our efforts to build and maintain the best network experience we can offer our employees. 

How You’ll Find Success

• Our customers, Qualtrics employees, depend on a fast, reliable network to do their jobs. If you’re always thinking about their experience first, and building the network that best serves our customers’ needs.
• We’ll need scalable solutions to manage our networks, which span multiple countries and many offices.
• By thinking big, you’ll create solutions that help our customers globally.
• There’s no substitute for being an expert in the space. You’ll understand the latest and greatest technologies, identify gaps in our existing infrastructure, and develop the strategy that takes our network to where we need it to be.
  
• Research the business needs for corporate networking and propose and advocate for the most effective and cost-efficient technology solutions to address those needs.

How You’ll Grow

• Be a continuous learner and expand your technical knowledge horizon which will in turn benefit your team and the organization.
• As our company grows, your opportunities will grow along with them, expanding to new and larger offices.

Things You’ll Do

• Build and maintain our global, corporate networks, creating a great experience for our whole team
• Deploy world-class monitoring so we know about issues before they’re reported to us
• Stay abreast of industry trends, emerging technologies, and best practices in corporate networking to drive continuous improvement
• Automate response to corporate network-related incidents, applying best practices of the ITIL framework
• Be on-call to respond to network outages in different time zones around the globe
• Research the business needs for corporate networking and propose and advocate for the most effective and cost-efficient technology solutions to address those needs

What We’re Looking For On Your Resume

• 7+ years of corporate networking experience
• 7+ years of programming experience in the realm of IPAM, network automation, VPN provisioning, or other network related domains
• First-hand, practical experience with software-defined networking, SASE and MS Azure networks
• Strong practical knowledge of Meraki products for corporate network operations
• Strong practical experience configuring, maintaining and troubleshooting corporate wired and wireless networks based on Cisco equipment
• Practical experience of monitoring network performance and implementing tools for incident prevention through proactive monitoring
• Experience and strong practical knowledge of Palo Alto firewalls 
• Experience with Network Access Control, with knowledge of Aruba Clearpass a plus
• Security-first mindset, with demonstrated experience of operating office networks founded upon the Zero Trust concept
• Customer obsession, with demonstrated focus on delivering excellent and smooth user experience for employees using the corporate network with both corporate devices and BYOD
• Experience with Apple products on enterprise networks
• Experience maintaining networks that carry high videoconferencing load
• Understanding of distributed/redundant DNS administration is a plus
• Understanding of cloud network connectivity and operations is a plus
• Project management skills and great interpersonal skills, and strong written and verbal communication skills

What You Should Know About This Team

• While we’ve always had a network team, this will be the first time that we have a separate team dedicated to the Corporate Network.
• You’ll be the charter member of this team, which we will add to later in the year. 
• You'll work with various members of IT leadership and business leadership to ensure that our networks meet the needs of our global workforce. 

Our Team’s Favorite Perks and Benefits

• Wellness Reimbursement - $300 per quarter for activities including gym memberships, massages, workout equipment, meditation apps, and more
• Experience Bonus ($1500/year) to use on an experience of your choice
• Competitive benefits packages
• Free lunches in the office

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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