It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
We are seeking an experienced, highly motivated, and pragmatic problem solver to serve as Corporate Counsel, Public Sector supporting ServiceNow’s SaaS and professional services sales primarily to customers in Federal, State, and Local government sectors. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. This is a full-time position with flexibility on location VIRGINIA. The position will report to the U.S. Public Sector lead counsel for Federal, State, Local, and Higher Education on our US Public Sector Legal team.
What you get to do in this role:
- Review and negotiate master SaaS licensing agreements, professional services agreements, work orders, statements of work, and nondisclosure agreements that meet the company’s requirements under its policies, including those for risk tolerance, while working collaboratively with the business team, including various executives.
- Serve as subject matter expert for channel partner issues and agreements, along with responses to requests for proposals (RFPs) enterprise licensing agreements, and other types of Federal, State, and Local contracting documents.
- Collaborate with finance, sales operations, deal desk, product operations, support, security and other business units at all levels throughout the organization to ensure that agreements adequately protect the company’s interests.
- Support the continuous improvement of standard forms of agreement and legal processes.
- Be a trusted business partner, responding in a timely and productive manner to requests from internal customers.
- Counsel and deliver training to internal customers regarding company policies, legal issues, and risk tolerance.
To be successful in this role you have:
- Undergraduate degree and law degree from highly regarded schools
- Active membership in at least one U.S. State bar
- At least 5 years’ relevant experience practicing government contracts at the federal and/or state levels at a law firm, corporation, or government agency.
- Extensive experience with Federal, State, and Local government procurement processes, and regulations, including the FAR and DFARS.
- Experience negotiating agreements with government customers, including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors
- Strong understanding of GSA Schedule Cooperative Purchasing and State and Local Government procurement vehicles such as NASPO ValuePoint.
- Familiarity with channel (distributors, resellers) and related practice issues.
- Experience working cross-functionally with internal organizations to resolve questions.
Preferred:
Experience supporting due diligence for mergers and acquisitions of government contractors or commercial companies with robust government contracts business portfolios.
Deep understanding and experience supporting commercial contracting under FAR Part 12.
In order to be successful in this role, we need someone who has:
- Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations
- Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment
- Excellent verbal and written communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts
- Desire for close collaboration with sales and sales support to close deals efficiently, with a practical approach
- Proficient drafting and legal technical skills, with keen attention to detail
For positions in this location, we offer a base pay of $153,300 - $252,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional InformationWork Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- Undergraduate degree and law degree from highly regarded schools
- Active membership in at least one U.S. state bar
- At least 5 years of relevant experience practicing government contracts at federal and/or state levels
- Extensive experience with federal, state, and local government procurement processes and regulations, including FAR and DFARS
- Experience negotiating agreements with government customers and understanding regulations applicable to commercial item prime contractors and subcontractors
- Strong understanding of GSA Schedule Cooperative Purchasing and state and local government procurement vehicles such as NASPO ValuePoint
- Familiarity with channel distributors, resellers, and related practice issues
- Experience working cross-functionally with internal organizations to resolve questions
- Experience supporting due diligence for mergers and acquisitions involving government contractors or companies with substantial government contracts portfolios
- Deep understanding and experience supporting commercial contracting under FAR Part 12
- Excellent negotiating, influencing, critical thinking, business judgment, communication, drafting, and legal technical skills
ServiceNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive with multiple plan choices and strong perceived coverage, alongside mental-health resources and wellbeing support. Company materials and employer-verified summaries also note inclusive care options and supportive programs.
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Parental & Family Support — Parental leave and family-planning support are characterized as generous, with fully paid leave and resources such as fertility, caregiving, and adoption assistance. Backup care and other family-focused programs are also highlighted as part of the package.
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Equity Value & Accessibility — Equity components like RSUs and an employee stock purchase plan are presented as meaningful, widely available parts of total rewards. Many role and benefits overviews emphasize equity’s role in boosting overall compensation alongside bonuses.
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What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
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