The Role
Develops Japan corporate communications strategy across internal and external audiences, elevating corporate narratives through media, executive communications, social media, events, and thought leadership. Advises leaders, manages reputation and crises, identifies visibility opportunities, uses analytics to refine communications, coordinates with Public Affairs and global teams, and manages agencies. The role requires healthcare or pharmaceutical communications experience, strong stakeholder influence, Japanese and English fluency, and a minimum of 10 years’ experience.
Summary Generated by Built In
Job Description Summary
This role will deliver internal and external communication strategy through connecting the Japan corporate communication priorities to internal and external audiences, delivering visibility of Novartis strategy, business progress and thought leadership to drive business goals, and enhance corporate reputation. By leveraging insights & analytics based on data modeling of the internal/external environment and to predict stakeholder views, needs and behaviors shapes the communication tactics. Builds tactics for short- and long-term engagement plan for associates, media, external stakeholders, and communities in service of mutually beneficial goals and builds beneficial relationship, to support iterative execution of the Country Comms and Patient Advocacy Strategy.
Job Description
Job Responsibilities- The role spends its efforts to develop end-to-end strategy and communications planning to connect Japan business strategy to internal and external stakeholders.
- Elevate the Novartis Japan corporate and business narrative, happenings that exemplifies our industry leadership through earned and owned media, leader voices and contents.
- Serve as trusted business partner and communications strategy counsel to key leaders.
- Identify and build visibility opportunities/stages and white spaces to support our business/reputation enhancement plan for our key leaders.
- Generate social media plans for corporate and execute to amplify the narratives.
- Utilize analytics and insights to inform and adjust strategy, accumulate results, and report outcomes.
- Anticipate and shape environment to manage risk to Novartis reputation; advise business partners with specific predictive activities or strategies.
- Have strong alert on industry trends, news and key issues, and business updates to provide recommendations for areas for our leaders to engage or to prepare strategic messaging.
- Be a point person with key executives for external speaking and media opportunities, including media readiness and preparation around policy, business and strategy.
- Play collaborative role across country communications team to plan and implement town halls, leader meetings, organizational change communications and press conferences.
- Work closely with Public Affairs and Executive communications to shape and deliver policy, business and strategy priorities.
- Build and maintain collaborative relationships with key functions and global/international corporate affairs.
- Monitor and evaluate performance to achieve and maintain best-in-class outcomes, while being fully compliant.
- Effectively manage and maximize agency ROI.
- Bachelor’s degree or above
- 10+ years in communications including employee and corporate, media communications with a healthcare and/or pharmaceutical background.
- External communications strategy and implementation with media relations background
- Supported and raised visibility of key company topics through visibility strategies and business strategy communications.
- Leadership & influencing communications, social media content strategy and implementation.
- Led organization and implementation of corporate events, including town halls and press conferences.
- Crisis and issues management
- Agency management
- Corporate reputation and awareness campaigns
- Shaping and driving projects capability.
- Provide direction, delegating and removing obstacles to get work done.
- Prominent level partnering skills with proven ability to engage and influence stakeholders at all levels both internal and external.
- Understanding of healthcare industry landscape and its challenges around policy and regulations.
- Ability to prioritize & maximize resources.
- Excellent people & communication skills,
- Business and organizational awareness, enterprise perspective.
- Crisis & agency mgmt.
- Exemplifies a predictive mindset; seeks multidirectional insights to understand our environments and stakeholders, and embraces iterative, measurable experimentation and action.
- Business and enterprise perspective.
- Excellent business level Japanese and English in speaking and writing.
- Strong business acumen
Skills Desired
Creativity, Marketing, Media Campaigns, Media Relations, Social MediaSkills Required
- Bachelor's degree or above
- 10+ years of communications experience, including employee, corporate, and media communications
- Healthcare and/or pharmaceutical industry experience
- External communications strategy and implementation experience with media relations
- Experience supporting company visibility and business strategy communications
- Leadership and influencing communications experience
- Social media content strategy and implementation experience
- Experience leading corporate events, town halls, and press conferences
- Crisis and issues management experience
- Agency management experience
- Corporate reputation and awareness campaign experience
- Project-shaping and execution capability
- Stakeholder partnering and influencing skills
- Understanding of healthcare industry policy and regulatory challenges
- Excellent business-level Japanese and English speaking and writing skills
- Strong business acumen and enterprise perspective
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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The Company
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.








