Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for a HR Generalist. Only candidates located in Metro Manila, Philippines to apply.
Job Summary:
The Timecard Coordinator is responsible for assisting with the accurate bi-weekly processing of timecards for the Contact Centers, Guest Care employees and those with Non CASI Managers and other brand. The position is responsible for the timely, and accurate reconciling for teams with 200+ employees using the KRONOS or ALVARIA system.
Essential functions:
- Review, track, update and adjust Kronos with benefit hours and time stamps.
- Review, research, and process Kronos Time Off forms and Downtime forms.
- Collaborate closely with TCC Local Support, Payroll, Employee Benefits, HR, Workforce Planning, and Risk Management regarding coding for Annual leaves, Statutory leaves and overtimes.
- Service inbound calls on the sick line, calculate accrual balances, update the Contact Center sick/leave calendar, and/or Aspect with absences.
- Ensure each employee has the necessary hours recorded during a pay period by reviewing each employee’s timecard for accuracy.
- Ensure appropriate record keeping with adherence to record retention.
- Support and facilitate internal audits.
- Approve timecards for Payroll processing.
Qualifications:
- With Bachelor's Degree in Psychology, Human Resources, Business Administration, or a related field
- Minimum of 1 year of Contact Center experience.
- Proficient in Office 365 and comfortable using KRONOS or ALVARIA.
- Strong organizational and communication skillsAbility to work independently with excellent time management and the ability to meet deadlines.
Must have schedule flexibility to support business requirements and amenable with hybrid work setup in Pasay City.
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Skills Required
- Bachelor's Degree in Psychology, Human Resources, Business Administration, or related field
- Minimum of 1 year of Contact Center experience
- Proficient in Office 365
- Experience using KRONOS or ALVARIA timekeeping systems
- Strong organizational and communication skills; ability to work independently and meet deadlines
- Schedule flexibility to support business requirements and amenable to hybrid work setup in Pasay City
- Located in Metro Manila, Philippines
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
