Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for a HR Generalist. Only candidates located in Metro Manila, Philippines to apply.
Job Summary:
The Timecard Coordinator is responsible for assisting with the accurate bi-weekly processing of timecards for the Contact Centers, Guest Care employees and those with Non CASI Managers and other brand. The position is responsible for the timely, and accurate reconciling for teams with 200+ employees using the KRONOS or ALVARIA system.
Essential functions:
- Review, track, update and adjust Kronos with benefit hours and time stamps.
- Review, research, and process Kronos Time Off forms and Downtime forms.
- Collaborate closely with TCC Local Support, Payroll, Employee Benefits, HR, Workforce Planning, and Risk Management regarding coding for Annual leaves, Statutory leaves and overtimes.
- Service inbound calls on the sick line, calculate accrual balances, update the Contact Center sick/leave calendar, and/or Aspect with absences.
- Ensure each employee has the necessary hours recorded during a pay period by reviewing each employee’s timecard for accuracy.
- Ensure appropriate record keeping with adherence to record retention.
- Support and facilitate internal audits.
- Approve timecards for Payroll processing.
Qualifications:
- With Bachelor's Degree in Psychology, Human Resources, Business Administration, or a related field
- Minimum of 1 year of Contact Center experience.
- Proficient in Office 365 and comfortable using KRONOS or ALVARIA.
- Strong organizational and communication skillsAbility to work independently with excellent time management and the ability to meet deadlines.
Must have schedule flexibility to support business requirements and amenable with hybrid work setup in Pasay City.
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Skills Required
- Bachelor's Degree in Psychology, Human Resources, Business Administration, or related field
- Minimum of 1 year Contact Center experience
- Proficient in Office 365
- Experience using Kronos or Alvaria
- Familiarity with Aspect (scheduling/absence tracking)
- Strong organizational and communication skills
- Ability to work independently with excellent time management and meet deadlines
- Schedule flexibility to support business requirements and amenable to hybrid work setup in Pasay City
- Located in Metro Manila, Philippines
Carnival Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnival Corporation and has not been reviewed or approved by Carnival Corporation.
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Wellbeing & Lifestyle Benefits — Travel perks such as complimentary standby and discounted confirmed cruises, along with wellness resources and an on‑site gym in Miami, add distinctive lifestyle value to the total package.
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Healthcare Strength — Medical, dental, and vision coverage combined with mental‑health/EAP resources and wellness programs provide comprehensive health support for eligible roles.
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Leave & Time Off Breadth — U.S. corporate postings outline structured vacation, sick time, and company holidays, indicating clear and predictable time‑off provisions.
Carnival Corporation Insights
What We Do
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia. These brands, which comprise the most recognized cruise brands in North America, the United Kingdom, Germany and Italy, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. We also own a tour company that complements our cruise operations: Holland America Princess Alaska Tours in Alaska and the Canadian Yukon. Combined, our vacation companies attract 10 million guests annually.
