Coordinator Health and Welfare

Posted Yesterday
Be an Early Applicant
Carlisle, PA, USA
Hybrid
24-35 Hourly
Junior
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Manage and process employee benefits transactions using HRIS and vendor systems, ensure data integrity and regulatory compliance, respond to benefits and eligibility inquiries, support audits and reporting, assist with vendor setup and payments, and participate in benefits-related projects and testing.
Summary Generated by Built In
Category/Area of Expertise: Benefits & Retirement
Job Requisition: 534818
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Benefits (5135827)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
Perform administrative processes that deliver medical, dental and other benefits to associates of business units supported by Ahold Delhaize USA Services LLC. Serve as a subject matter expert on non-union Benefits programs and related processes. Answer associate inquiries, including those directed from Associate Service Center and Brand Human Resources Business Partners (HRBP). Support audit and regulatory compliance activities.
Our hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location includes Salisbury, NC,
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities:
Process HR and Benefit Transactions:
  • Utilize internal and vendor systems to process complex transactions. Such transactions include but are not limited to benefit enrollment and termination, payroll deduction adjustments, claims submissions and vendor invoicing.
  • Analyze each transaction to ensure accuracy within business unit policy.
  • Provide oversight and support to the business unit as it relates to associate related transactions.
  • Utilize HRIS systems and reports to review critical HR related information to ensure data integrity by researching and recommending updates to associate records according to business unit policy and ACA Regulations.
  • Manage new vendors set up and process timely and accurate vendor payments as outlined in vendor contracts.

Respond to HR-Related Questions and Auditing:
  • Actively respond to Benefit-related questions from the business units and HR Business Partners. Questions include benefit eligibility and enrollment, program offerings, insurance claims, disability claims, etc.
  • Research, compile and provide data in response to Federal, state, local and other appropriate stakeholders to support necessary requests. Such requests include Medicare eligibility, National Medical Support Notices (NMSN) and miscellaneous legal inquiries.
  • Serve as primary contact for HR Business Partners and the business units on contractual and policy related questions, as needed to ensure accuracy.

Project and Ancillary Support:
  • Support implementation of various projects by performing systems user acceptance testing and partner with the HR Services management for updates and execution.
  • Provide support to HR department on various tasks and projects.

Qualifications:
  • High School education or equivalent
  • 2 years of HR or Payroll experience
  • Associate's degree in HR-related area preferred
  • Analytical Skills
  • Administration of Benefits

ME/NC/PA/SC Salary Range: $23.58 - $35.37
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-Hybrid
#LI-TH1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid

Skills Required

  • High school education or equivalent
  • 2 years of HR or Payroll experience
  • Associate's degree in HR-related area
  • Analytical skills
  • Administration of benefits
  • Authorization to work in the United States full-time

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, and vision coverage with mental‑health/EAP resources and inclusive options (e.g., transgender care, abortion travel) are highlighted. These offerings indicate strong core health support across eligible roles.
  • Retirement Support A 401(k) with company match is offered, and some union‑represented associates may retain defined‑benefit pensions. Together these point to solid long‑term financial support options.
  • Parental & Family Support Paid parental leave, adoption assistance, fertility benefits, and onsite Mother’s Rooms are included. These programs signal meaningful family‑focused benefits beyond standard coverage.

Ahold Delhaize USA Insights

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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