Job Requisition: 534595
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Claims Management (5157502)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
Admin is responsible for investigation of newly reported Workers Compensation claims, including determining compensability/liability and whether it meets the criteria to be transferred to an Analyst. This position supports Analysts/Specialists/Managers.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position can be based in one of our offices located in Quincy, MA, and Carlisle, PA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities:
- Conducts investigations on assigned Workers Compensation Med Only claims, determines coverage, creates action plans for resolution, evaluates financial exposure and sets appropriate reserves.
- Effectively communicates with local management and outside professionals.
- Maintains confidentiality of information and records.
- Develop a working knowledge of banner policies and procedures.
- Supports adjusters by researching and gathering necessary documentation for claims.
- Supports adjusters by updating claims files with correspondence and notes.
- Supports projects assigned by Manager as needed.
Qualifications:
- High School diploma or equivalent
- Ability to maintain confidentiality.
Preferred Qualifications:
- Two years of experience in an insurance or self-insured environment.
- Knowledge of medical, legal, insurance and claims terminology.
ME/NC/PA/SC Salary Range: $19.00 - $28.50
IL/MA/MD/NY Salary Range: $21.85 - $32.77
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-CC1
#LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid
Skills Required
- High School diploma or equivalent
- Ability to maintain confidentiality
- Two years of experience in an insurance or self-insured environment
- Knowledge of medical, legal, insurance and claims terminology
What the Team is Saying
Ahold Delhaize USA Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage with mental‑health/EAP resources and inclusive options (e.g., transgender care, abortion travel) are highlighted. These offerings indicate strong core health support across eligible roles.
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Retirement Support — A 401(k) with company match is offered, and some union‑represented associates may retain defined‑benefit pensions. Together these point to solid long‑term financial support options.
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Parental & Family Support — Paid parental leave, adoption assistance, fertility benefits, and onsite Mother’s Rooms are included. These programs signal meaningful family‑focused benefits beyond standard coverage.
Ahold Delhaize USA Insights
What We Do
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.
Why Work With Us
We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.
Gallery
Ahold Delhaize USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
