Coord-Marketing_SA

POSITION SUMMARY

The sales and marketing coordinator will act as the operational engine behind marketing and sales campaigns, ensuring initiatives are executed on time, on brand and aligned with approved commercial plans.

This is a coordination and implementation role, not a strategy position and ideal for someone who thrives on structure, deadlines, accuracy and ensuring plans are delivered flawlessly.

Duties

Coordinate, control and quality-check the rollout of marketing and sales initiatives across rooms, food & beverage, and events, ensuring consistency, accuracy, and brand compliance across all guest-facing communication.

Marketing Planning & Coordination

· Own and manage the monthly marketing calendar (rooms, F&B, events, offers)

· Coordinate campaign rollout across departments and external suppliers

· Track actions, deadlines, and deliverables against plan

· Ensure teams execute aligned messaging and timelines

Brand Oversight & Quality Control:

· Maintain brand consistency across visuals, tone, and guest communication

· Review all marketing outputs before release

· Identify gaps, risks, or inaccuracies and resolve proactively

Website, Email & Digital Support:

· Coordinate website updates, packages, landing pages and banners with the marketing team

· Ensure all offers and guest-facing communication are accurate and current- coordinate and plan well in advance to support marketing team

· Support Social media content creation and community management

· Guest review replies on all digital channels

Collateral & Supplier Management:

Coordinate production and printing of collateral with suppliers and service providers

Liaise with designers, printers, and suppliers

Manage quotes, approvals, and delivery timelines

Reporting & Insights:

· Compile monthly sales performance reports and consolidate with marketing reports to measure performance

· Track campaign delivery and activity completion

· Provide clear updates and practical recommendations to management

· Take ownership of deliverables and timelines

· Act with integrity and attention to detail in all approvals

· Support departments with a service-driven, solutions-focused approach

· Maintain a consistently high standard of execution

Requirements

· At least 1years’ experience in marketing and sales coordination

· Experience working in a Hospitality environment is a prerequisite

· Strong written communication skills

· Excellent administrative discipline

· Proven ability to manage multiple stakeholders and deadlines

· Highly organized and structured

· Detail-focused and quality-driven

· Calm under pressure with strong follow-through

· Accountable and reliable

· Professional presence and confident communicator