Control Manager - Senior Associate

Job Description
As a Legal Oversight and Control Manager you will become a member of the Legal Oversight & Controls team and play a pivotal role in enhancing the Legal organization's control environment! This position demands expertise in risk and control management, including real-time detection of control issues, escalation processes, root cause analysis, and remediation strategies. Familiarity with second line of defense (2LOD) compliance and third line of defense (3LOD) internal audit best practices is highly preferred. Key responsibilities include managing the issue and action plan remediation lifecycle, conducting post-closure validation of action plans, and leveraging IT applications and intelligent systems solutions. You will also be involved in identifying, creating, and monitoring key performance indicators (KPIs), conducting risk and control assessments, and engaging with AI and machine learning applications. Additionally, you will support the Firm's Control Testing Center of Excellence (TCoE) function. Your role will involve applying the firm-wide risk and controls framework to strengthen the control environment in alignment with the CORE program. If you are a strong critical thinker with a passion for data analysis, risk and control evaluation, and mitigation, and aspire to be a trusted control advisor, this is the perfect opportunity for you!
The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.
Job responsibilities

• Apply the firm wide risk and controls framework for strengthening the control environment in adherence to the CORE program to include intelligent solutions and control key performance indicator (c-KPI) identification/creation/monitoring
• Working with Process Subject matter experts (SMEs), design and implement controls to mitigate operational risk. Support the Testing Center of Excellence to ensure appropriate and effective controls are in place and are operating as designed to ensure the continuing integrity, relevance and proper design and performance of the control environment to minimize risk exposure to Legal and the firm
• Partner with the process owners to be compliant with the Firm-wide programs i.e. mapping of legal obligations, intelligent solutions, compliance groups, legal entity tagging to processes identified with operational risk housed in the system of record
• Partner with the process owners to be compliant with the Firm-wide programs i.e. mapping of legal obligations, intelligent solutions, compliance groups, legal entity tagging to processes identified with operational risk housed in the system of record
• Perform pre-Audit (3rd line of defense) and Compliance (2nd line of defense) readiness reviews with Process Owners to ensure satisfactory outcome
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

Required qualifications, capabilities, and skills

• Minimum 5 years of relevant experience in Risk Management, Issue and Action Plan remediation, Audit, Compliance, or related discipline.
• Knowledge of operational risk framework including but not limited to performing walkthrough with Process Owners, conducting process risk assessment, control identification, design and performance evaluations, issue and action plan management, legal obligation mapping, control key performance indicator (c-KPI) identification.
• Knowledge of CORE or other risk & control assessment methodologies or other control frameworks a plus
• Advanced Microsoft Office, Excel, Word and PowerPoint
• Bachelor's Degree

Preferred qualifications, capabilities, and skills

• Possess sense of urgency, intellectual curiosity, flexibility in shifting and competing priorities and deliverables, problem solving skills with ability to propose meaningful recommendations and provide guidance to stakeholders as required
• Advanced Microsoft Office, iManage, SharePoint skills and capabilities.
• Technology controls lifecycle assessment to include Artificial Intelligence & Machine Learning
• Experience as user of intelligent solution technologies such as Tableau or related platforms, a plus
• Experience with iManage, SharePoint and related capabilities.

All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.