Automation & Transformation Associate - Securities Services Operations

Job Description
Join the dynamic Securities Services Operations Transformation (SSOT) team, a global powerhouse within the Corporate Investment Bank (CIB)! We're on the hunt for a visionary Associate to become part of our vibrant and diverse squad of change leaders. Dive into a world where developers and project managers unite to spearhead the Artificial Intelligence, Automation, and Data Analytics revolution across the Securities Services landscape. Be at the forefront of innovation and transformation-your future starts here!
As an Automation and Transformation Associate, you will be responsible for supporting the development of high-impact initiatives focused on deploying Automation and AI/ML-enabled solutions that enhance efficiencies and align the business with the target operating model. This role requires an Associate who can work on projects involving data transformation, data visualization, data digitization, and artificial intelligence, including LLMs, NLP, and Gen AI, among other initiatives. You will have the opportunity to innovate using cutting-edge technologies while collaborating with operations, product, and technology teams across the organization.
Job Responsibilities:

• Lead process automation from design to deployment, ensuring firm standards and governance.
• Collaborate with experts to develop solutions using Alteryx, Tableau, UI Path, and Instabase.
• Drive automation and data initiatives with key stakeholders.
• Partner with tech teams to enhance infrastructure for scalable automation.
• Ensure compliance with governance and risk standards (e.g., Jira, Data Use Council).
• Provide reports and support to management for OKRs and KPIs.
• Influence tech and product roadmaps to meet business needs.
• Promote scalability, reusability, and design excellence.
• Integrate emerging technologies and industry trends.
• Mentor and develop junior talent and build strong stakeholder relationships.
• Champion diversity, equity, inclusion, and respect within the firm.

Required Qualifications, Capabilities, and Skills:

• At least 2 years of experience in the financial industry, banking operations, or a related field.
• Minimum 2 years of experience in developing automation solutions or delivering change.
• Bachelor's degree from an accredited university.
• Strong technical acumen with advanced knowledge of \"no-code/low-code\" tools like Alteryx or Tableau, or familiarity with programming languages such as SQL or Python.
• Proven track record in delivering complex transformation projects.
• Ability to manage multiple work streams independently.
• Strong communication and interpersonal skills to convey technical and non-technical information effectively.
• Ability to proactively identify business needs and influence global stakeholders.
• Skilled in analyzing complex problems and developing clear solutions.
• Comfortable with change, ambiguity, debate, conflict, and informed risk-taking.
• Alignment with team values, including collaboration, diversity, and respect.

Preferred Qualifications, Capabilities, and Skills:

• Curiosity about modern technologies and awareness of industry trends and best practices.
• Knowledge of basic project management competencies, such as Agile methodology.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.