The role is responsible for delivering accurate and timely business insights while driving projects that improve processes, automate reporting, and strengthen cross-functional collaboration. Working closely with Operations, Sales, Finance, HR, IT, and regional leadership, the Specialist identifies improvement opportunities, leads project execution, and implements sustainable solutions that improve productivity, reporting quality, and business performance.
Duties and Responsibilities
Business Analytics & Performance Reporting
- Ensure the accuracy, timeliness, and completeness Operational performance reporting across the region.
- Prepare, consolidate, analyze, and distribute periodic and ad hoc business reports to support operational and strategic decision-making.
- Develop meaningful business insights by analyzing operational & service performance, pipeline health, win rates, order trends, and key business metrics.
- Support Service Leaders during monthly SIOP discussions by providing data analysis, trend interpretation, and actionable recommendations.
Continuous Improvement & Project Management
- Lead and manage continuous improvement initiatives that streamline business processes, improve reporting efficiency, and enhance operational effectiveness.
- Identify process improvement opportunities through data analysis, stakeholder feedback, and operational reviews, and recommend sustainable solutions.
- Manage improvement projects from initiation through implementation, including planning, stakeholder engagement, execution, monitoring, risk management, and post-implementation review.
- Drive automation initiatives using technologies such as Power BI, Vega AI, Excel, and other digital tools to reduce manual effort and improve reporting accuracy.
- Develop standardized processes, documentation, and governance to support consistent execution across the region.
- Monitor project progress, communicate status updates to stakeholders, and ensure successful delivery against agreed timelines and objectives.
- Measure and report the business impact of improvement initiatives through defined performance metrics and KPIs.
Stakeholder & Cross-functional Collaboration
- Partner with Sales, Operations, Finance, HR, IT, and regional leadership to drive alignment on business priorities and operational improvements.
- Act as the liaison between Sales, Operations, Finance, and IT to support system enhancements, reporting improvements, and process optimization.
- Collaborate with regional and global teams to support business transformation initiatives and implement best practices across the organization.
- Challenge existing processes and proactively recommend innovative approaches that improve business performance and productivity.
Job Qualifications
- Bachelor’s degree in engineering, Business Management, Information Systems, or a related discipline, or equivalent professional experience.
- 5 years of experience in business analytics, engineering, consulting, or a related function.
- Demonstrated experience leading cross-functional projects, process improvement initiatives, and business transformation programs.
- Project management skills an advantage, with the ability to manage multiple initiatives simultaneously, prioritize effectively, and deliver results within agreed timelines.
- Experience applying continuous improvement methodologies such as Lean, Six Sigma, Kaizen, or similar structured problem-solving approaches is highly desirable.
- Advanced proficiency in Microsoft Excel, Power BI, PowerPoint, Word, and Outlook; experience with AI tools or other reporting automation tools is an advantage.
- Strong analytical skills with the ability to consolidate, interpret, and communicate complex business data into actionable insights.
- Experience working within a regional or global shared services environment supporting multiple countries and stakeholders.
- Excellent organizational and planning skills with strong attention to detail and commitment to data accuracy.
- Strong communication and stakeholder management skills, with the ability to influence and collaborate effectively across all organizational levels.
- Customer-focused mindset with excellent relationship and account management skills.
- Self-motivated, proactive, adaptable, and committed to driving operational excellence through continuous improvement.
- Demonstrated ability to mentor team members and foster a collaborative, high-performing work environment.
#LI-JS1
About UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Skills Required
- Bachelor's degree in Engineering, Business Management, Information Systems, or related discipline (or equivalent experience)
- 5 years of experience in business analytics, engineering, consulting, or related function
- Demonstrated experience leading cross-functional projects, process improvement initiatives, and business transformation programs
- Project management skills with ability to manage multiple initiatives and deliver on timelines
- Experience applying continuous improvement methodologies such as Lean, Six Sigma, Kaizen, or similar
- Advanced proficiency in Microsoft Excel, Power BI, PowerPoint, Word, and Outlook
- Experience with AI tools or other reporting automation tools
- Strong analytical skills with ability to consolidate, interpret, and communicate complex business data
- Experience working within a regional or global shared services environment supporting multiple countries and stakeholders
- Excellent organizational and planning skills with strong attention to detail and commitment to data accuracy
- Strong communication and stakeholder management skills with ability to influence across organizational levels
- Customer-focused mindset with relationship and account management skills
- Self-motivated, proactive, adaptable, and committed to driving operational excellence
- Demonstrated ability to mentor team members and foster collaborative, high-performing teams
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
