Continuous Improvement Expert

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Role Overview

The role of the Continuous Improvement Expert, within our Business Process & Operational Excellence team, is to identify, drive and execute on continuous improvement projects. The role is responsible for project management, analysis of business processes, identification of improvement opportunities, and track project implementation status to meet project scope and cost objectives. This position promotes business process excellence, process optimization and leads change management.

Scope of Responsibilities:   

• Identify and drive process improvement and process optimization opportunities

• Develop and manage project schedule and track project deliverables and progress

• Prioritize key projects to maximize Cost, Cash, Revenue, and Customer Experience 

• Collaborate with all Supply Chain business functions to promote improvement culture across teams

• Execute and update on project schedules, progress, risks, issues and Return on Investment (ROI) 

• Alignment with key stakeholders to identify gaps in execution and propose recommendations

• Design risk mitigation & contingency plans

• Able to manage and drive collaboration to achieve project results

• Develops and maintains a management system to drive the key metrics for success

Basic Requirements / Specific Knowledge / Skills:               

• Bachelor’s Degree

• 5+ years experience in similar function (Continuous Improvement, Project management )

• Understanding of Supply Chain Operations processes, Customer Service and GenAI would be a plus

• Ability to work in multinational environment (matrix organization, different time zones) 

• Drive to inspire people to think differently and deliver commitments 

• Persuasive, influencing, collaborative and communication skills to develop cross functional relationships and navigate throughout the organization to drive improvements for benefit of customers and business is essential

• Proven change and project management skills, with the ability to lead change across the organization

• Data analytics - ability to analyze, model and interpret data 

• Strategic mindset and problem solving skills

• Proficient with supply chain management systems and tools especially Oracle, Salesforce Service Cloud

• Fluent English (spoken and written)

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.