Content Operations Editor II

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Mid level
Digital Media • Information Technology • Analytics
Nielsen is where AI-powered, globally connected media intelligence is being reimagined.
The Role
Analyzes film and television content to assign accurate, spoiler-free metadata such as genres, moods, themes, and keywords. Maintains database quality, meets broadcast standards and client service levels, manages daily KPIs, and supports editorial process improvements. Collaborates with Product and Taxonomy teams to optimize tools and descriptor systems, while handling changing priorities, strict deadlines, multiple projects, and shift-based hybrid work.
Summary Generated by Built In
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Gracenote is the top provider of entertainment information, creating industry-leading databases of TV, movie, and music metadata for entertainment guides, applications and in-car entertainment.

We are the leading supplier of TV and movie entertainment data. We supply data to entertainment platforms and devices. We are presently looking for an Editorial Analyst in our Video Descriptor area.

ROLE:

Work as an expert editorial analyst on our content team, identifying the precise descriptive metadata (like genres and keywords) to film and TV programs which will be used to create recommendations for viewers.

RESPONSIBILITIES:

  • Understand the plot and tag film and TV projects with a variety of keywords describing mood, theme, scenario and other descriptors without giving away spoilers. 

  • Analyze, develop and recommend solutions for editorial and operational needs to ensure the accuracy of descriptors.

  • Provide feedback to the Product team in order to optimize the editorial tool.

  • Work with the Taxonomy team to create a robust system for video descriptors.

  • Be able to efficiently manage multiple tasks simultaneously as assigned by seniors and/or management.

  • Able to adapt to working in a fast-paced environment with stringent deadlines.

  • Maintain accurate database information, ensuring all output conforms to strict broadcast quality standards, internal policies and client service level agreements

  • Self-manage Key Performance Indicators on a daily basis

  • Identify cross-skilling opportunities to support other projects.

Qualifications

  • Exceptional command over English grammar, punctuation, and syntax

  • Basic knowledge of French, German, Dutch would be an advantage

  • Minimum 3-5 years of work experience in metadata tagging, content creation or related field

  • PG degree in English Literature, Journalism and Mass Communication, Film Studies or related field

  • Passionate about consuming content - TV and movies - and a good understanding of the US entertainment industry

  • Strong knowledge of movie and TV show genres and subgenres

  • Stay abreast of the latest programs and movie releases

  • Should have basic/relevant knowledge of the AP style guide

  • Familiarity with metadata standards and best practices

  • Ability to deal with changing requirements in a given day to meet the needs of the other teams and the tool

  • Experience using content management systems

  • Strong research, rephrasing and rewriting skills 

  • Problem-solving mindset and willingness to take initiative while mitigating risks

  • Knowledge of Google Suite

  • Ability to communicate and collaborate effectively

REQUIREMENTS & EXPECTATIONS:

  • A portfolio of published works/writing samples

  • Ready to work in shifts, including early morning, evening, night, weekend and public/national holidays

  • The role is hybrid, so they will be working partially from home which is in the same city as the Nielsen office they are employed with and partially from a Nielsen office / site.

Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Skills Required

  • Exceptional command of English grammar, punctuation, and syntax
  • Minimum 3–5 years of experience in metadata tagging, content creation, or a related field
  • Postgraduate degree in English Literature, Journalism and Mass Communication, Film Studies, or a related field
  • Passion for television and movies, with an understanding of the US entertainment industry
  • Strong knowledge of movie and television genres and subgenres
  • Knowledge of the AP Stylebook
  • Familiarity with metadata standards and best practices
  • Experience using content management systems
  • Strong research, rephrasing, and rewriting skills
  • Problem-solving mindset and willingness to take initiative while mitigating risks
  • Knowledge of Google Suite
  • Ability to communicate and collaborate effectively
  • Portfolio of published works or writing samples
  • Ability to work early morning, evening, night, weekend, and public or national holiday shifts
  • Basic knowledge of French, German, or Dutch

Nielsen Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.

  • Parental & Family Support Paid parental leave is described as generous for all parents, with birthing parents receiving substantially longer time, and the program is complemented by adoption, fertility, and surrogacy support. Employer-verified entries and company communications consistently highlight family benefits as a standout.
  • Leave & Time Off Breadth Paid time off is considered solid, with some teams using flexible or unlimited PTO models and additional offerings like paid volunteer time. These time-away policies often contribute meaningfully to work-life balance.
  • Wellbeing & Lifestyle Benefits Smart Work flexibility, an Employee Assistance Program, and broader well-being initiatives are emphasized as part of a holistic package. These elements are frequently cited as strengths that enhance day-to-day experience.

Nielsen Insights

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The Company
HQ: New York, NY
Year Founded: 1925

What We Do

For over 100 years, Nielsen has been a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. As the global media industry continues to evolve, Nielsen will be at the forefront of delivering audience insights that empower marketers and content developers, and ultimately help connect consumers to what matters most to them. We will be guided by our values of inclusion, courage and growth; and we will continue to innovate our products and technology while investing in our talent to drive sustainable and scalable long-term growth.

Why Work With Us

At Nielsen, we have big dreams and aspirations, all of which are achievable if we work as a team. Our culture helps us come together and clarifies how we work together to achieve these goals

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