Position Title: Content Developer/Copywriter
Duration: 12-month base period with three 12-month option periods
Work Location: Primarily Remote
USCIS Site: 5900 Capital Gateway Drive, Camp Springs, MD 20588
KeenLogic is seeking a creative and experienced Content Developer/Copywriter to support the U.S. Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Verification Division (VER). This position will develop clear, compelling, and audience-focused content supporting USCIS strategic communications, outreach campaigns, and program objectives. The Content Developer/Copywriter will research, write, edit, and proofread communications materials for internal and external audiences across digital, web, social media, email, print, and other outreach channels.
This is a primarily remote position supporting USCIS Headquarters, 5900 Capital Gateway Drive, Camp Springs, MD 20588. Contractor personnel may work remotely; however, the Contracting Officer's Representative (COR) may request in-person meetings or engagements as needed.
This is a full-time position offering Fortune 500-level health/dental/vision, PTO, paid federal holidays, 401(k), and Life Insurance.
Required Qualifications:
Must be a U.S. citizen and eligible for government clearances.
5+ years of demonstrated experience writing, editing, proofreading, and creative conception for marketing and communications materials intended for external audiences.
BS/BA in English, Journalism, Communications, Marketing, Advertising, or related field.
Responsibilities:
Research, write, edit, and proofread communications and outreach materials.
Develop fact sheets, articles, blogs, announcements, guidance, talking points, how-to materials, FAQs, speeches, letters, and web content.
Create social media copy and other digital communications content.
Develop content appropriate for different audiences, formats, and communication channels.
Apply plain-language principles to written communications.
Ensure written materials are accurate and free from typographical, grammatical, and formatting errors.
Support development of promotional materials, outreach campaigns, and communications initiatives.
Assist with scripts and written content for multimedia projects.
Collaborate with graphic designers, digital communications specialists, outreach specialists, and other communications personnel.
Skills Required
- Must be a U.S. citizen and eligible for government clearances
- 5+ years writing, editing, proofreading, and creative conception for external marketing and communications
- BS/BA in English, Journalism, Communications, Marketing, Advertising, or related field
What We Do
Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.
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