Jobs at KeenLogic

Produces multimedia content for U.S. House offices, specializing in videography, photography, video editing, and motion graphics. Consults with customers and stakeholders, develops concepts, supports communications and branding campaigns, delivers social media content, and participates in high-profile projects. The role uses Adobe Creative Cloud tools, assists with training, contributes to standards and process improvements, and works onsite with elected officials, staff, and cross-functional teams.

Support DEA IT governance and CPIC by managing IT portfolio lifecycle, conducting organizational analysis, preparing executive briefings, performing risk and performance analyses, and facilitating stakeholder engagements to align technology investments with mission and federal requirements.

Provide onsite administrative, logistical, and customer service support to the House Customer Experience Center during the transition into the 120th Congress. Duties include preparing Member-elect briefing materials, coordinating volunteer programs and trainings, entering and researching Helix tickets, supporting passport and space management operations, maintaining Member-elect profiles, and assisting with office setup briefings and quality control.

Provide onsite Tier I call-center support for predominantly Windows PCs and some Macs: troubleshoot hardware and applications, perform password resets, account unlocking, basic remediation, mobile device provisioning/reset/wipe, document incidents/requests, and escalate complex issues to Tier II or eBusiness teams.

Lead business transformation and strategic planning activities for federal programs by analyzing operations, documenting processes, performing gap and performance analyses, developing recommendations and KPIs, supporting portfolio/program management, facilitating stakeholder workshops, and delivering executive briefings to improve organizational effectiveness.

This position allows candidates to submit resumes for future IT opportunities in the DMV area with KeenLogic.

This role involves submitting your resume for future IT opportunities and answering questions to match you with suitable roles. It's an application process to maintain your information for upcoming roles.

This position allows you to submit your resume for future media opportunities and engage in a short application process.

Provide Tier II deskside and remote support for Windows and Apple workstations: diagnose and remediate hardware/software issues, image/deploy via SCCM, manage Active Directory accounts, support MDM and printers, handle incidents/tickets, perform root cause analysis, and document work in CRM/ticketing systems.