Jobs at KeenLogic

Provide Tier I on-site IT support to U.S. Senate offices: diagnose and resolve routine software, hardware, and network issues, document incidents in ticketing systems, perform basic account tasks and device setup, escalate complex problems, and maintain security-conscious user support and knowledge-base documentation.

Manage and deliver projects on time, within scope and budget. Create and maintain project documentation and reports, lead meetings, assign tasks, monitor progress, assess risks, coordinate vendors and stakeholders, and produce executive-level project reporting using PMBOK and Agile practices.

This position allows candidates to submit resumes for future IT opportunities in the DMV area with KeenLogic.

This role involves submitting your resume for future IT opportunities and answering questions to match you with suitable roles. It's an application process to maintain your information for upcoming roles.

The Tier II Help Desk Analyst provides deskside support for Intel and Apple workstations, resolving hardware and software issues, managing incidents, and supporting end users both remotely and onsite.

This position allows you to submit your resume for future media opportunities and engage in a short application process.

Provide Tier II deskside and remote support for Windows and Apple workstations: diagnose and remediate hardware/software issues, image/deploy via SCCM, manage Active Directory accounts, support MDM and printers, handle incidents/tickets, perform root cause analysis, and document work in CRM/ticketing systems.

The Operations & Recruiting Support Assistant will assist in daily operations, recruiting tasks, contractor management, and administrative functions. Key responsibilities include candidate screening, scheduling interviews, maintaining records, and improving operational processes.

Develop and execute communications and marketing strategies for the U.S. House CAO. Create web, email, social, and multimedia content; manage projects; ensure brand compliance; track and evaluate campaign effectiveness; coordinate stakeholders and vendors; produce written materials and reports.

Manage administrative and coordination tasks for the U.S. House Digital Wayfinding project: schedule meetings, provide stakeholder updates, coordinate with vendors, update wayfinding CMS, document procedures, track milestones and risks, and prepare presentations and status reports.

Provide graphic and motion design support for U.S. House offices, producing print, digital, and multimedia content. Consult with stakeholders, manage multiple projects and tight deadlines, create templates and social media assets, perform peer reviews, assist with training, and recommend process improvements to meet communication and branding needs.

Support DEA IT governance and CPIC by managing IT portfolio lifecycle, conducting organizational analysis, preparing executive briefings, performing risk and performance analyses, and facilitating stakeholder engagements to align technology investments with mission and federal requirements.