The purpose of this job is to review the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents and related correspondence for completeness and accuracy in accordance with the application and to insure compliance with state and federal laws and Trustmark policies and procedures. This job requires the ability to proficiently review loans for one or more market areas and communicate necessary changes to Consumer Document Preparation Specialists.
Responsibilities- Review and interpret loan applications and related data to determine collateral classifications and to ensure appropriate documents are prepared to perfect lien
- Review (prior to closing) the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents for accuracy, completeness, and adherence to perfection, and compliance guidelines of applicable state and federal laws and bank policy and procedures
- Input data into TMK Partners to generate loan number and facilitate the booking of HPML and escrow loans to the Fiserve system
- Deliver prepared loan documents to Lenders and/or attorneys for closing via internal email and/or utilizing SecureMail procedures
- Perform additional duties as assigned.
Consumer Quality Control Specialist I
- Junior college/two years college training -OR- Equivalent job related experience
- Experience reviewing, and knowledge of, all types of consumer collateral, including real estate, security, and lien perfection requirements (2 yrs)
- Experience working with, and knowledge of, loan compliance regulations (2 yrs)
- Knowledge all types of consumer collateral including real estate
- Knowledge of lien perfection requirements
- Knowledge of consumer loan compliance regulations
- Analytical skills
- Time management principles to prioritize workload
- Strong interpersonal/communication skills
- Organization skills
- Computer skills
- Word Processing
- E-mail and Internet
- Detail oriented
- Customer service skills
- Judgment skills
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
Skills Required
- Junior college or two years of college training, or equivalent job-related experience
- Two years of experience reviewing consumer collateral, including real estate, security, and lien perfection requirements
- Two years of experience with consumer loan compliance regulations
- Three years of knowledge of consumer collateral and lien perfection requirements for Specialist II
- Three years of knowledge of consumer loan compliance regulations for Specialist II
- Four years of advanced knowledge of consumer collateral, real estate, security, lien perfection, and escrow requirements for Specialist III
- Four years of working knowledge of consumer loan compliance regulations for Specialist III
- Analytical, organizational, time management, judgment, communication, interpersonal, and customer service skills
- Computer skills, word processing, email, and internet skills
- Ability to interpret consumer loan regulations and review documentation for compliance
- Ability to sit for extended periods and use a computer keyboard, mouse, and screen
Trustmark Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustmark Bank and has not been reviewed or approved by Trustmark Bank.
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Retirement Support — Offerings include a 401(k) with company match and an employee stock purchase plan, supporting long‑term savings and retirement readiness.
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Leave & Time Off Breadth — Paid vacation, sick leave, and defined holidays provide predictable time away and help balance work and life.
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Wellbeing & Lifestyle Benefits — Banking perks, tuition reimbursement, and structured training and development add non‑cash value beyond base pay.
Trustmark Bank Insights
What We Do
Trustmark is a financial services company providing banking and financial solutions through offices in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. Equal Housing Lender | Member FDIC Privacy Policy: www.trustmark.com/privacy.html
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