Jobs at Trustmark Bank

Analyzes business needs, application capabilities, and technical issues; coordinates requirements between business owners, developers, and vendors; creates specifications and test plans; supports user testing, system conversions, application integrations, database access, and technology projects. The role may range from analyst Level I through Level IV, with higher levels requiring leadership, banking expertise, and advanced application knowledge.

Performs investor accounting and mortgage servicing support, including bank reconciliations, variance research, cash adjustments, loan modification reporting, investor remittances, reject resolution, audit documentation, and disbursement reconciliation. Ensures accurate, timely completion of accounting cycles and investigates discrepancies involving GSE investors such as FNMA, FHLMC, and GNMA.

Prepares accurate loan, security, compliance, and related correspondence documents for complex consumer and real estate-secured loans. Reviews applications and source documents, identifies missing information, requests documentation from lenders, and uses LaserPro, Word, Excel, and collateral systems to complete documents within established deadlines. Requires knowledge of consumer real estate collateral, lien perfection, and loan compliance regulations, along with strong organization, communication, analytical, and customer service skills.

Identifies customer financial needs, recommends banking products, originates and submits credit requests, manages loan portfolios, develops new business, supports cross-selling, mitigates credit risk, and maintains strong customer relationships while following bank policies and regulatory requirements.

Leads Wealth Advisory sales, market development, revenue growth, client acquisition, retention, and expansion. Develops scalable wealth planning and service delivery models, establishes sales strategies, oversees pricing and profitability, and builds brand awareness. Recruits, develops, and manages a high-performing advisory team while partnering with Wealth leadership to improve client experience, referrals, and business development.

Manages commercial banking portfolios, develops customer relationships, identifies lending and cross-selling opportunities, and supports revenue growth. Responsibilities include financial statement analysis, loan underwriting, credit and collateral analysis, risk management, loan documentation, renewals, business development, and regulatory compliance. Higher levels may present recommendations to loan committees, manage larger business portfolios, mentor relationship managers, execute market strategies, and approve loans within delegated authority.

Tracks flood, hazard, and wind insurance coverage and collateral document requirements for retail bank loans. Ensures compliance with FEMA guidelines, state and federal regulations, and bank policies; force-places insurance through vendors; prepares UCC3 continuation forms; maintains compliance ticklers; reviews loan documentation; and assists customers with collateral and insurance inquiries.

Manages business and consumer banking relationships by identifying financial needs, recommending products, originating credit requests, and growing loan portfolios. Develops new business through sales calls and community involvement, provides customer guidance, and creates cross-selling opportunities. Maintains portfolio quality through credit analysis, risk mitigation, renewals, collateral review, collections, and compliance with banking policies and regulations. Provides guidance to less experienced relationship managers.

Develops and manages relationships with high-net-worth individuals and families by delivering tailored wealth strategies. Responsibilities include client acquisition, retention, portfolio growth, relationship reviews, sales pipeline management, and coordinating financial, fiduciary, credit, and investment solutions with internal partners. The advisor identifies opportunities to deepen relationships, promotes bank capabilities, and ensures client objectives remain on track.

Develop enterprise business intelligence solutions by integrating multiple data sources, building data models, writing SQL queries, creating dashboards and reports, testing hypotheses, forecasting performance, and delivering actionable insights. The role involves requirements gathering, data governance, stakeholder engagement, executive presentations, cross-functional project leadership, and improving business processes, revenue generation, risk management, and customer experience.

Develops and executes external corporate communications strategies, messaging, content, distribution, crisis communications, and special projects. Ensures brand consistency, regulatory and legal approvals, stakeholder alignment, and effective communication across print, digital, social, web, and email channels. Manages vendor relationships, supports internal communications, and coaches associates. Requires extensive communications, project management, financial-industry, people-management, writing, regulatory, and organizational experience.

Reviews and corrects return-item exceptions, encoding errors, signatures, stop-payment items, and unidentified deposits. Charges dishonored items to appropriate accounts or institutions, re-qualifies non-posted transactions, reconciles closed-account activity, and processes large-dollar notifications. Prepares customer notifications and Image Replacement Documents while following banking procedures, accounting principles, and regulatory requirements. Higher levels independently handle return-item processing, train team members, and recommend process improvements.

Handles inbound phone, email, and chat inquiries about personal accounts, loans, transactions, and banking services. Explains account information, processes service requests, troubleshoots access issues, promotes self-service options, escalates complex concerns, and meets quality, productivity, schedule adherence, and customer satisfaction standards while maintaining knowledge of banking products and policies.

Prepare and present comprehensive financial plans for high-net-worth and ultra-high-net-worth clients. Analyze financial circumstances, develop recommendations, coordinate with wealth-management teams, and address retirement, estate, tax, insurance, charitable, and succession planning. Build trusted client relationships, maintain planning workflows, present to clients and prospects, and collaborate with internal and external professionals. Higher levels mentor colleagues, handle complex cases, and improve planning processes and capabilities.

Manages and grows business and consumer banking relationships through sales, community outreach, customer advising, cross-selling, and portfolio management. Originates credit requests, prepares loan documentation, analyzes collateral and credit risk, manages past-due accounts, and supports loan closings. Ensures compliance with bank policies and regulations while building customer loyalty and meeting business development goals.

Manage commercial loan portfolios through underwriting, risk analysis, loan packaging, renewals, documentation, closings, collateral analysis, and delinquency monitoring. Develop customer and prospect relationships, generate lending business, cross-sell financial products, and support community outreach. Higher levels handle complex accounts, profitability, business development, mentoring, executive presentations, and decision-making. The role requires commercial lending expertise, credit analysis, regulatory knowledge, communication, negotiation, and relationship-building skills.

Performs compliance audits across banking processes, including planning, walkthroughs, control testing, regulatory research, risk assessment, and audit reporting. Identifies emerging risks, evaluates control effectiveness, documents findings, communicates recommendations, and collaborates with business stakeholders and audit management. The role requires strong banking, regulatory, analytical, writing, and relationship-building skills, with opportunities to support newer staff and manage multiple assignments.

Processes UCC filings, deeds of trust, mortgages, automobile applications, lien releases, and related collateral documentation to protect the bank’s lien position. Prepares filing and service payments, maintains collateral records, mails payoff documents, files materials in the collateral vault, and supports loan operations. Requires banking and collateral documentation knowledge, strong organization, customer service, typing, and basic computer skills.

Designs, builds, maintains, and scales enterprise data infrastructure for ingestion, processing, extraction, and analysis. Responsibilities include ETL development, data cleansing and normalization, data modeling, warehousing, anomaly detection, statistical modeling, and natural language processing module development. The role also troubleshoots complex data systems and fulfills data-related business requests.

Designs and delivers tailored wealth strategies for high-net-worth individuals and families. Serves as the primary client relationship lead, partners with portfolio managers and financial planners, develops new business, manages a sales pipeline, expands client relationships, and coordinates comprehensive wealth solutions across banking, credit, fiduciary, and financial planning services.