Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Meet the Team
Join Cisco Customer Experience (CX), a team of extraordinary technical guides dedicated to delivering premier customer experience. We tackle the tough business challenges with network-centric solutions that accelerate customer and partner success, validated by strong financial results, high customer satisfaction, industry recognition, and employee satisfaction.
Your Impact
As a Wireless Network Consulting Engineer (NCE), you will work with the lead to drive technology design, implementation, execution, and optimization for projects and accounts, accelerating customer business outcomes. You will assist customers with integration and implementation of Cisco technologies, build customer simulations in test labs to resolve and validate medium sophisticated problems and compatibility issues, and act as an initial focal point for problem resolution in customer engagements. This role involves crafting and reviewing project work such as design recommendations, high-level and low-level designs, and implementation/change management plans.
- Collaborate with customers and internal/external resources (e.g., Cisco account teams, technical support, partners) on deployment and optimization of Cisco services and solutions.
- Assist with task and project implementation for assigned customer engagements.
- Jointly craft and review project deliverables including design recommendations and implementation/change management plans.
- Build and utilize test environments to resolve medium sophisticated problems and compatibility issues.
- Serve as an initial focal point for problem resolution for customer engagements.
Minimum Qualifications
- Commanding knowledge of WLAN fundamentals, including RF design and wireless network design for standard enterprises.
- Experience delivering network optimization and Pre-Deployment Inspection (PDI) projects independently.
- Familiarity with Wi-Fi 7 technology and Python scripting using AI.
- Hands-on experience with Cisco Wi-Fi 7 Access Points and Catalyst Wireless LAN controllers.
- Ability to follow established procedures with moderate supervision.
Preferred Qualifications :
- Strong problem-solving and analytical skills.
- Effective communication and collaboration abilities.
- Ability to work independently and take ownership of tasks.
- Adaptability to evolving technologies and customer needs.
- Commitment to delivering exceptional customer experiences.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Commanding knowledge of WLAN fundamentals, including RF design and wireless network design for standard enterprises.
- Experience delivering network optimization and Pre-Deployment Inspection (PDI) projects independently.
- Familiarity with Wi-Fi 7 technology and Python scripting using AI.
- Hands-on experience with Cisco Wi-Fi 7 Access Points and Catalyst Wireless LAN controllers.
- Ability to follow established procedures with moderate supervision.
- Strong problem-solving and analytical skills.
- Effective communication and collaboration abilities.
- Ability to work independently and take ownership of tasks.
- Adaptability to evolving technologies and customer needs.
- Commitment to delivering exceptional customer experiences.
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
