Meet the Team
Join Cisco Customer Experience (CX), a team of extraordinary technical guides dedicated to delivering premier customer experience. We tackle the tough business challenges with network-centric solutions that accelerate customer and partner success, validated by strong financial results, high customer satisfaction, industry recognition, and employee satisfaction.
Your Impact
As a Wireless Network Consulting Engineer (NCE), you will drive technology design, implementation, execution, and optimization for projects and accounts to accelerate customer outcomes. You will assist customers with integration and implementation of Cisco technologies, support presale activities by translating business requirements into solution designs and build customer simulations in test labs to resolve and validate issues. You will also build and deliver customer collateral, documentation, and knowledge transfer, drive customer technology transitions influencing solution architectures and services, and act as an individual contributor aligned with company policies and Professional Services’ strategies.
• Associate with customers and internal/external resources on deployment and optimization of Cisco services and solutions.
• Take ownership of task and project implementation for assigned engagements.
• Implement new techniques and methodologies in customer delivery and share lessons learned with the broader team.
• Build and review project deliverables such as design recommendations, high-level and low-level designs, and implementation/change management plans.
• Build and use test environments to resolve sophisticated problems and compatibility issues.
• Demonstrate software skills and tools to configure and deploy Cisco products and solutions.
• Contribute to the development of digital intellectual capital (e.g., scripts, digital signatures).
• Act as a focal point for problem resolution for assigned customer engagements, ensuring accurate and quick resolution of major customer problems across relevant technologies.
Minimum Qualifications
• Experienced knowledge in wireless RF design and wireless network design for large enterprises with branch locations.
• Proven experience leading large WLAN migration projects and complex Pre-Deployment Inspection (PDI) and optimization engagements.
• Proficiency with technologies such as Wi-Fi 7, Python, and Netconf/API.
• Hands-on product knowledge of Cisco Wi-Fi 7 access points, Catalyst 9800 wireless controllers, and Catalyst Center.
• Ability to work with limited supervision, receiving little instruction on routine and new assignments.
Preferred Qualifications
• Strong leadership skills with the ability to provide guidance and mentoring to other engineers.
• Trusted advisor and mentor with emphasis on facilitating processes and solutions.
• Excellent communication and collaboration skills.
• Adaptability to evolving technologies and customer needs.
• Commitment to delivering exceptional customer experiences.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Disclaimer
To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:
- be in direct response to an application you have submitted through the company career site
- begin with screening or an interview
- originate from a Cisco email address, and
- be conducted across email, phone, or WebEx
Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.
If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.
Skills Required
- 8+ years of experience in consulting engineering or a related wireless networking discipline
- Experienced knowledge of wireless RF design and wireless network design for large enterprises with branch locations
- Experience leading large WLAN migration projects
- Experience with complex Pre-Deployment Inspection and optimization engagements
- Proficiency with Wi-Fi 7
- Proficiency with Python
- Proficiency with NETCONF and APIs
- Hands-on knowledge of Cisco Wi-Fi 7 access points
- Hands-on knowledge of Catalyst 9800 wireless controllers
- Hands-on knowledge of Cisco Catalyst Center
- Ability to work with limited supervision
- Strong leadership skills and ability to mentor engineers
- Excellent communication and collaboration skills
- Adaptability to evolving technologies and customer needs
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
-
Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
-
Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
-
Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
