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The software company powering the path to the world’s new medicines.
The Role
As a Managed Services Consultant, you'll support biopharmaceutical customers, guiding them on Veeva applications, and collaborating with teams to enhance service delivery.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Implementing a Veeva application is only the beginning. As our customers' businesses evolve, their Veeva solutions need to evolve with them.
In this strategic, advisory-led role, you will act as a trusted partner to life sciences organizations, from emerging biotechs to top global pharma.
Focusing on either Veeva Clinical Operations or Veeva Regulatory, you will lead the continuous evolution of our customers' cloud platforms. Instead of just responding to tickets, you will design scalable system enhancements, proactively challenge requirements, and guide customers on adopting new unified platform capabilities. You’ll join our expanding hub of 60+ consultants in Poland and Hungary, supported by Veeva’s global network of 8,000+ professionals. Here you will collaborate directly with top-tier product managers, solution architects, and domain experts who provide the deep industry and technical backing you need to succeed and grow your career.
What You'll Do
- Engage directly with client stakeholders to align business processes with Veeva Vault capabilities across Clinical and Regulatory domains.
- Act as a strategic advisor translating client needs into practical, scalable solution designs while recommending best practices, identifying risks, and surfacing opportunities for clients system improvement.
- Perform hands on configuration to deliver system enhancements and guide clients through evaluating, testing, and adopting new Veeva product releases and capabilities.
- Lead clear client communication and partner with both customer stakeholders and internal Veeva Product and Services teams to align expectations, drive long term success, and share field insights.
Requirements
- 4+ years of professional experience with enterprise SaaS cloud solutions across implementation, configuration, administration, or consulting, combining strategic business advisory with hands-on technical configuration for external B2B clients.
- Strong problem solving agility to analyze complex business needs, design practical technical solutions, and deliver results with fluent English communication skills.
- Bachelor's degree in IT, Business Management or equivalent relevant professional experience.
- Physical residence in Poland with full legal authorization to work locally (employment visa sponsorship is not available).
Nice to Have
- Prior experience with Veeva Vault, enterprise CRM platforms, or cloud architectures in regulated industries.
Why You Should Apply
Prior Veeva Vault or Life Sciences experience is not required. We invest heavily in your success by providing extensive product and industry training from day one. We hire for mindset, learning agility, and customer focus. If you are a curious problem solver with strong client facing experience, we encourage you to apply.
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Full time employment contract (umowa o pracę)
- MultiSport card
- LuxMed private healthcare
- Comprehensive life assurance protection
- Monthly remote work allowance for electricity, internet, and phone expenses
- 1% charitable giving program
- Veeva Break at the end of the year
Compensation
- Total compensation: 160,000 - 265,000 PLN
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#RemotePoland
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 4+ years of experience with configuring, supporting and implementing software solutions
- Experience in working in customer-facing roles and managing customer expectations
- Excellent verbal and written communication skills in English
- At least a Bachelor's degree or years of experience in relevant fields, ideally in STEM
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Healthcare Strength — Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
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Equity Value & Accessibility — Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
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Parental & Family Support — Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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