Consultant, Communications

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Consultant, Communications for Business Banking, you will be responsible for the implementation of communications initiatives supporting Business Banking sales and support teams. You will manage the internal communication channels targeting this audience, including intranet, news messages on Workplace, executive communications via posts and emails, and weekly newsletters. You will also support in developing the content for the internal channels. You will liaise with the Frontline effectiveness and product teams in order to reach the broader business banking frontline audience. You'll work along with other BUs/LOBs, such as Alternate Solution Group/Commercial, to communicate any updates to their offers, policies, and products internally.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Consulting - Provide advice and counsel to team members and internal clients to help ensure that communications are developed and deployed in a timely and effective manner. Advise on such things as appropriate message, communication channels, target audience, timing, distribution, etc. Support the development and implementation of an overall employee communications strategy.

• Communication Development – Develop and execute effective communication plans and determine the most effective means for communicating to employees. Participate in the development and execution of an annual communication plan and calendar. Write, edit, proof, and manage the execution of specific internal communication deliverables. 

• Business Reporting – You thrive on making things simple. You pay attention to details, and you are able to synthesize business results into visuals and commentary that can be understood across various stakeholders, from frontline team members to executives.

• Relationship Management - Collaborate with peers and senior leaders when identifying, discussing and resolving business and communications needs.

Who You Are

• You can demonstrate experience in writing, editing and consulting, and acting as communications work package lead for change projects. A minimum of 5-7 years of professional communication experience is required. You have a strong attention to detail. You exhibit superior proofreading skills while managing multiple competing priorities. You notice things that others don't. Your critical thinking skills helps your decision making.

• You have a degree/diploma in Communications or equivalent professional experience.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

• You're fluent in French as it is an asset

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Efficiency Improvements, External Communication, Internal Communications, Marketing, Partnership Management, Prioritization, Strategic Communication Planning, Teamwork