Location:
Bristol or Manchester (hybrid, UK/Ireland travel)
Role SummarySupport the successful delivery of digital transformation programmes by analysing business needs, improving processes and translating complex requirements into practical, deliverable solutions. This is a delivery-focused consulting role for someone who combines strong analytical thinking with excellent stakeholder engagement skills.
About PACT SolutionsPACT Solutions is a specialist consultancy working with UK higher education institutions to deliver strategy, digital transformation and operational change. We combine deep sector expertise with a collaborative, partner-first approach to deliver meaningful, lasting outcomes.
The roleWork across strategy, business change, systems, data and delivery programmes, partnering with stakeholders to understand challenges, define requirements and shape practical solutions that enable successful transformation.
What you’ll be doing- Lead business analysis and requirements gathering activities
- Facilitate workshops, interviews and stakeholder sessions
- Produce requirements, user stories, process maps and business rules
- Analyse and redesign business processes and operating models
- Translate business needs into structured deliverables for delivery teams
- Support project governance, testing and business readiness activities
- Build trusted relationships with business and technical stakeholders
- Contribute to proposals, methodologies and continuous improvement
Partnership · Integrity · Inquisitive · Transformative
Why join PACT?Develop your consulting and business analysis expertise across major university transformation programmes, working alongside experienced consultants with clear opportunities for progression and professional development.
RequirementsWhat we’re looking for
- Experience in business analysis, consulting or digital transformation
- Strong requirements elicitation and documentation skills
- Experience facilitating workshops and stakeholder engagement
- Strong analytical and structured problem-solving skills
- Experience mapping and improving business processes
- Excellent communication and stakeholder management skills
- Organised, collaborative and delivery-focused
Desirable:
- Higher education or digital transformation experience
- Consultancy or system implementation experience
- Familiarity with Agile delivery approaches
- Business Analysis certification (BCS, IIBA, CBAP or similar)
Skills Required
- Experience in business analysis, consulting or digital transformation
- Strong requirements elicitation and documentation skills
- Experience facilitating workshops and stakeholder engagement
- Strong analytical and structured problem-solving skills
- Experience mapping and improving business processes
- Excellent communication and stakeholder management skills
- Organised, collaborative and delivery-focused
- Higher education or digital transformation experience
- Consultancy or system implementation experience
- Familiarity with Agile delivery approaches
- Business Analysis certification (BCS, IIBA, CBAP or similar)
What We Do
PACT Solutions is a specialist consultancy focused on digital transformation for higher education, partnering with universities to improve the student journey by modernising student records systems, data, integration, and delivery capability.
