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What We'll Bring:
The Application and Database Support Engineer is responsible for maintaining, supporting, and optimizing critical business applications and databases, with a strong focus on Informix, PostgreSQL, Linux administration, and application platforms. Key duties include resolving incidents, performing performance tuning, conducting database maintenance, troubleshooting applications, supporting releases, and collaborating closely with development and infrastructure teams.What You'll Bring:
The Application and Database Support Engineer is responsible for supporting, maintaining, and optimizing business‑critical applications and databases, primarily focusing on Informix, PostgreSQL, Linux Administration and application platform. The role includes incident resolution, performance tuning, database maintenance, application troubleshooting, release support, and coordination with development and infrastructure teams.
Impact You'll Make:
Responsibility:
- Troubleshoot application issues such as search failures, performance degradation, job failures, and API interface errors.
- Monitor daily operational jobs, batch processes, and service health.
- Support application upgrades, patching, configuration changes, and release deployments.
- Work closely with development teams to reproduce, analyse, and resolve defects.
- Validate new releases in UAT and support production rollout.
- Application new package deployment and debugging issue with deployment
- Monitor Informix server health, storage, logs, and performance.
- Manage Informix database operations (backup/restore, exports, table/index management).
- Troubleshoot Informix SQL query performance issues.
- Resolve connection issues for applications dependent on Informix.
- Support migration activities from Informix to PostgreSQL (if applicable)
- Provide administration, tuning, indexing, partition management, and query optimization.
- Support schema changes, data loads, and maintenance tasks such as vacuum/analyze.
- Troubleshoot connection problems, replication issues, and performance bottlenecks.
- Deploy application builds, patches, and stored procedure updates.
- Knowledge of Linux/Unix environment, shell scripting, cron jobs.
TransUnion Job Title
Consultant, Applications SupportTop Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
