Compliance Specialist - Senior

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Job Summary:

Responsible for researching, assessing, and documenting regulatory compliance. Provides regulatory

compliance support and guidance affecting the organization’s products, business practices, policies, and procedures.

Job Location: Remote – Oakville, Ontario

Main Responsibilities:     

• Maintains and applies knowledge of regulations and regulatory changes relevant to the industry and the organization.
• Works with business relationship owners and vendors to train, educate, mitigate compliance risks, and drive industry best
• practices.
• Ensures regulatory standards are applied to organizational policies, procedures, and/or products.
• Performs risk assessments on operational areas with regulatory lines of business. Contributes to monitoring and auditing workplans. Conducts monitoring, auditing, and surveillance of operational functions, reports results to stakeholders, and
• takes compliance actions in response to findings.
• Responds to compliance related questions, complaints, and incidents.
• Works with stakeholders to develop corrective action plans.
• Facilitates organizational compliance training on general compliance and other topics required by regulation.
• Manages timelines and deliverables, coordinating, and evaluating internal responses. Analyzes and communicates business impact and potential risks to leadership.
• May identify areas of non-compliance.
• May develop relationships with regulators and respond to inquiries, surveys, and audits, as requested.
• Performs other duties and responsibilities as assigned

Basic Qualifications: 

Experience: 5 years’ internal audit, legal, compliance, insurance, government program, or relevant experience

Education: Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

Level Specific Responsibilities:

• Independently manages project timelines and deliverables
• Develops relationships with regulators and responds to inquiries, surveys, and audits, as requested
• Identifies areas of process improvement and maintains documentation
• Project team lead
• Addresses escalated compliance matters and refers
• matters to leadership for collaboration and consultation
• Delivers well-reasoned and detail-oriented work product of the highest quality

• Accountability/Complexity:

• May manage projects requiring the responsibility of delegation of work and review of resulting work product
• Works independently under limited supervision
• May be responsible for providing guidance, coaching, and training to other employees within job area

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All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)