Compliance Senior Specialist

Posted 2 Days Ago
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Zagreb
Mid level
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
The Senior Compliance Specialist at Infobip ensures adherence to regulatory standards and manages compliance activities. Responsibilities include monitoring laws, administering compliance reports, conducting risk assessments, collaborating with departments, and improving compliance practices. The role focuses on identifying compliance risks and supporting compliance programs.
Summary Generated by Built In

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Senior Compliance Specialist supports the administration of compliance activities, ensuring adherence to regulatory standards and mitigating compliance risks. This role contributes to the continuous improvement of the compliance program by administering compliance requests, conducting risk assessments, and collaborating with various departments to foster a culture of compliance. 

What will you do at Infobip? 

  • Monitor changes in laws and regulations (e.g. export-controls, sanctions), as well as best practices, advise the organization on compliance requirements as well as implement improvements. 
  • Administer compliance requests and reports, along with other general inquiries related to compliance for our companies and offices. 
  • Develop documentation and Compliance reports for internal processes and identify areas where compliance alignments are needed. 
  • Report to middle and upper management on projects being your direct responsibility. 
  • Detect compliance risks in our operations and proactively advise on potential non-compliance matters (especially withing third party risk management process). 
  • Research and evaluate different risk factors regarding international operations. 
  • Assist Compliance Managers in implementing compliance programs, policies, and other activities. 
  • Support internal stakeholders on various compliance topics. 
  • Participate in activities to create risk awareness within the organization. 
  • Track and develop relationships with outsourced advisors. 
  • Manage and monitor the maintenance of existing data and compliance tools. 
  • Review compliance tools and procedures and drive improvements of the same. 
  • Test compliance related procedures, define remediation and monitor improvements. 
  • Conduct additional data analytics as directed by the Compliance Manager. 
  • Provide backup support to Compliance team members on projects and tasks. 
  • Ensure proper storage and documentation of all Compliance information. 
  • Serve as the point of contact on compliance matters for the business. 
  • Share knowledge and support more junior team members.

More about you: 

  • You have bachelor’s degree in law.
  • You have a minimum 3 years of experience in the field (preferably in export-controls and sanctions regulations related activities and third party risk management).
  • You have a general understanding of compliance system, compliance program and identification of compliance risks.
  • You have general knowledge of Anti Bribery and Corruption processes and other Compliance related areas.
  • You have a full professional proficiency in English.
  • Preferably you have experience in written and oral reporting to middle and upper management.
  • You have a developed passion for technology, for studying and researching different legislation.
  • You have excellent organizational, analytical, and writing skills (preferably intermediate MS Excel skills and proficiency in designing and writing reports in other MS tools).
  • You are solution oriented.
  • You have interdisciplinary approach to tasks and manage tasks effectively.
  • You love setting up and driving development processes.
  • You are quick learner, and you have a strong sense of initiative.

Why our employees choose us (and stay)?  

  • Learn as you grow – Starting from an onboarding program to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development. 
  • Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 
  • Never a dull moment – We work with powerful companies with great impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily. 
  • Great environment – Team spirit, passion, creativity, and persistence are the drivers of our company. 
  • Pay & Perks – Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects...

Talk about a balanced lifestyle! 

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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The Company
HQ: London
3,100 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.

Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.

Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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