Junior Quality Manager

Posted 3 Days Ago
Be an Early Applicant
Zagreb
Entry level
Automotive • Information Technology
The Role
The Junior Quality Manager at AUTO1 Group will assist business partners with after-sales service issues, including complaint processing, while maintaining reports according to procedures. The role requires collaboration with European colleagues and involves preparing analyses and recommending solutions for assigned projects.
Summary Generated by Built In

Company Description

AUTO1 Group is the European leader in online used car markets. The group is present in over 30 countries and is constantly entering new markets. Our customers have access to over 30,000 verified used cars. The Warsaw office coordinates all group activities in Poland, the Czech Republic, Slovakia, the Baltic countries and the Balkans.

If you want to gain your first experience in an international company - send an application (in English) and join our team!

Job Description

  • Contact with business partners and assistance in solving current problems in the field of after-sales service (including complaint processing and preparation of documentation) 
  • Handling reports in accordance with applicable operational procedures, including contact with colleagues from company branches throughout Europe
  • Preparing comparisons and analyses and recommending solutions within assigned projects

Qualifications

  • Secondary education or higher
  • Customer service experience (telephone or email)
  • Communicative knowledge of English (min. B2)
  • Very good knowledge of MS Office, including Excel

Nice to have:

  • Knowledge of automotive technology and vehicle operation is desirable
  • Knowledge of other languages: German, Franch, Spanish will be an additional advantage

Additional Information

  • Stable employment based on a full-time employment contract
  • Possibility of working in an international environment and developing within the company's structures
  • Non-wage benefits (sports and recreation card, medical care, insurance and much more)
  • A friendly working atmosphere in a young, collaborative team

Sounds interesting?
Please send us your CV in English

Top Skills

Excel
MS Office
The Company
Berlin
3,423 Employees
On-site Workplace
Year Founded: 2012

What We Do

AUTO1 Group is a multi-brand technology company that is building the best way to buy and sell cars. Our local European consumer brands, like wirkaufendeinauto.de, offer consumers the fastest and easiest way to sell their cars. Our merchant brand, AUTO1.com, is Europe's largest wholesale platform for car trading professionals. With our retail brand Autohero, we are using our technology, scale, and operational excellence to develop the best consumer experience for buying a car online. We operate in over 30 countries and achieved revenues of EUR 6.5 billion in 2022.

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