Compliance Program Audit Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE
As a Compliance Project Manager, you will lead enterprise compliance and certification initiatives with accountability for audit readiness, control effectiveness, and ongoing certification success. This role is responsible for ensuring alignment with regulatory and certification frameworks, with a primary focus on SOC 1, SOC 2, and ISO standards.

You will serve as a central coordinator across Xylem, working with control owners, technical teams, auditors, and customers to maintain a strong compliance posture, mitigate risk, and ensure successful audit and certification outcomes.

CORE RESPONSIBILITIES

You will:

• Lead and manage SOC and ISO compliance programs, ensuring audit readiness, certification maintenance, and continuous control effectiveness

• Drive end-to-end audit lifecycle activities including planning, readiness assessments, execution support, evidence validation, and remediation tracking

• Coordinate and facilitate internal and external audits, including engagement with auditors, preparation of artifacts, and management of audit timelines and deliverables

• Partner with control owners to ensure controls are properly designed, documented, implemented, and operating effectively across in-scope systems and processes

• Oversee evidence collection, validation, and organization to meet SOC and ISO attestation requirements and customer commitments

• Identify control gaps, risks, and nonconformities, and drive remediation efforts through to closure with accountable owners

• Track and report on compliance metrics, including audit status, remediation progress, control effectiveness, and certification health

• Maintain governance over corrective actions, exceptions, and deficiencies, ensuring timely resolution and alignment with compliance requirements

• Collaborate cross-functionally to proactively mitigate compliance risks and address issues impacting certification status or customer assurance

• Support continuous compliance efforts, including surveillance audits, recertifications, and program maturity improvements

• Develop and maintain Disaster Recovery (DR) documentation and testing programs aligned to regulatory and certification standards

• Enhance and streamline compliance processes, tooling, and evidence management workflows in partnership with automation teams

• Ensure alignment with ITIL and governance best practices while maintaining disciplined compliance and audit processes

• Act as a key liaison for customer compliance inquiries, audits, and assurance requests

REQUIRED QUALIFICATIONS

• Bachelor’s degree in a relevant field

• 5+ years of experience in compliance, audit, or GRC-focused project/program management roles

• Direct experience supporting SOC 1 and SOC 2 audits and/or ISO certifications (e.g., ISO 27001, 27017, 27701, 20000)

• Strong understanding of control frameworks, audit methodologies, and evidence requirements

• Experience managing audit readiness, certification cycles, and remediation programs

• Demonstrated ability to identify control gaps, assess risk, and drive corrective actions

• Experience collaborating with auditors, certification bodies, and cross-functional stakeholders

• Proven ability to maintain ongoing audit readiness in dynamic, regulated environments

• Strong organizational, documentation, and stakeholder communication skills

• Proficiency with Microsoft Office tools; experience with compliance or project tooling (e.g., Atlassian, Smartsheet) preferred

PREFERRED QUALIFICATIONS

• Experience in regulated industries (e.g., utilities, technology, cybersecurity)

• Hands-on experience with SOC/ISO certification programs and compliance operations

• Familiarity with GRC tools, policy governance, and audit evidence platforms

• Disaster Recovery and business continuity program experience

• PMP and/or ITIL certification (completed or in progress)

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.