Compliance Documentation Analyst

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Job Summary:

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Position Description

Responsible for managing and overseeing a document repository that consists of member and provider documentation for Medicaid and Medicare Advantage programs. Analyzes and manages the implementations of document revisions, internal and external communications and process oversight to ensure accuracy and on time completion.

Primary Job Responsibilities:

• Monitors and analyzes documents for applicability of regulatory updates made that may impact member materials

• Tracks and manages end to end revision workflow from receipt of change request through internal & external client/user acceptance.

• Act as a liaison for both internal and external stakeholders, ensuring all updates are clearly conveyed and proper approval is obtained.

• Conducts validation and review of documents to confirm all edits are completed prior to implementation as well as after.

• Responsible for working with internal stakeholders to ensure the work is prioritized and implemented by the required deadline

• Provides regular updates to management and other relevant stakeholders regarding document status and any risks related to timely and accurate implementation.

• Manages and maintain a document repository of member and provider documents, to ensure that forms are consistent with company standards, and legal, contractual and regulatory requirements.

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Minimum Requirements:

Position requires a bachelor’s degree and three years of experience in creating, organizing, and managing documents for business processes. Experience in Medicaid and/or Medicare Advantage programs preferred.  Will accept any suitable combination of education, training, or experience.

Position requires strong attention to detail and exceptional organizational skills; the ability to manage multiple projects concurrently; the ability to handle competing priorities and deadlines; excellent written and verbal communication skills; and the ability to work independently and as part of a team in a fast-paced environment, and experience with document implementation and repository systems preferred.

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.