The Role
Manage video evidence and legal/law enforcement requests, support claims and general liability documentation, coordinate EHS compliance activities including audits, inspections, incident reporting, and safety training.
Summary Generated by Built In
Job Summary & Responsibilities
Disclaimer
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
ABOUT US
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
JOB SUMMARY
The Compliance Coordinator supports risk, asset protection, and environmental health & safety (EHS) compliance by managing video evidence, responding to legal and law enforcement requests, and ensuring accurate documentation, reporting, and compliance auditing.
The Compliance Coordinator supports risk, asset protection, and environmental health & safety (EHS) compliance by managing video evidence, responding to legal and law enforcement requests, and ensuring accurate documentation, reporting, and compliance auditing.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Review, retrieve, and retain video footage to support legal matters, general liability, workers' compensation, and asset protection
- Process and fulfill video review requests from field leaders in a timely manner
- Coordinate responses to law enforcement inquiries, subpoenas, and other legal requests
- Process and support property damage and liability claims, ensuring complete and accurate documentation
- Partner with General Liability to maintain incident documentation and records retention
- Coordinate with Facilities to retain documentation related to preventive maintenance and equipment repairs
- Support environmental health and safety (EHS) compliance, including incident reporting, regulatory documentation, compliance audits, and safety training coordination
- Assist with EHS audits, inspections, and training programs
QUALIFICATIONS
Required Knowledge, Skills & Abilities
- Strong attention to detail and organization
- Ability to manage multiple priorities and deadlines
- Experience handling sensitive and confidential information
- Effective communication and cross-functional collaboration
- Proficiency in Microsoft Office (Excel, Word, Outlook)
Preferred Knowledge, Skills & Abilities
- Experience in EHS compliance, risk management, claims, employee relations, or asset protection
- Familiarity with OSHA or regulatory reporting requirements
- Experience with CCTV/video evidence handling
- Exposure to law enforcement or legal request processes
Physical Demands/ Environmental Conditions
- Remote work environment with extended computer use
- Frequent review of video footage and digital documentation
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
Disclaimer
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Skills Required
- Strong attention to detail and organization
- Ability to manage multiple priorities and deadlines
- Experience handling sensitive and confidential information
- Effective communication and cross-functional collaboration
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience in EHS compliance, risk management, claims, employee relations, or asset protection
- Familiarity with OSHA or regulatory reporting requirements
- Experience with CCTV/video evidence handling
- Exposure to law enforcement or legal request processes
24 Hour Fitness Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 24 Hour Fitness and has not been reviewed or approved by 24 Hour Fitness.
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Wellbeing & Lifestyle Benefits — Free gym membership and employee discounts are viewed as meaningful day-to-day perks that add tangible value. Discounted personal training and wellness offerings further support lifestyle-oriented benefits.
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Retirement Support — A 401(k) with company match is offered, providing a foundation for long-term savings. This is positioned as part of the core package for eligible roles.
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Inclusive Benefits Coverage — Medical, dental, and vision coverage extend to full-time and many part-time employees. This breadth of eligibility expands access beyond only full-time staff.
24 Hour Fitness Insights
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The Company
What We Do
Celebrating over 35 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness. We know our greatest responsibility is the physical and mental well-being of our members, team members and guests, and we are constantly innovating and reimagining our approach to support their journey and ultimate results. 24 Hour Fitness has over 275 clubs in 13 states, and offers a wide variety of strength, cardio and functional training equipment, group fitness classes, personal training, virtual training and digital offerings through our 24GO® app.
