DIGITAL STRATEGY / Responsible for planning & executing social media campaigns for our clients – focusing on influencer marketing, community management, social media trend reporting, and social listening
***Our headquarters are located in Stamford, CT, but the location of this position can be flexible with a preference for working in one of our office locations -- Stamford, CT, Chicago, IL, New York, NY, Charlotte, NC or Atlanta, GA. Remote candidates will not be considered.
Octagon, the world’s premier global sports marketing agency, is seeking a new Community Manager to join its growing digital strategy practice.
The Community Manager will play a key role in building, maintaining, and nurturing a loyal and engaged community for our client in the CPG space (energy category). You will be responsible for running our brand client’s Instagram, TikTok, and X/Twitter channels – wearing multiple hats, including copywriter and hands on-keys lead, the social voice behind the channels.
This role will focus on managing the client’s presence on social platforms to foster positive relationships, drive engagement, and represent their brand voice. If you’re passionate about creating meaningful connections and driving brand relevance through social, we’d love to hear from you.
THE WORK YOU’LL DO:
- Oversee and manage communities on Instagram, TikTok, and X/Twitter, including publishing content, responding to comments, and moderating DMs
- Prepare monthly content calendars spanning multiple content streams, applying critical thinking to determine the optimal times and channels to post.
- Craft copy for Instagram, X/Twitter, and TikTok channels in the client’s brand voice.
- Partner with the creative team to identify assets needed for social promotion across channels
- Engage regularly with fans across platforms to promote positive interactions and foster a sense of community
- Respond promptly to community feedback, questions, and concerns, following established processes to address with client when necessary
- Spot trends, creators, and conversations and make recommendations on when the brand should jump in
- Collaborate with the client team to communicate updates, address common issues, and provide insights that help shape future content
- Monitor, analyze, and report on sentiment and engagement metrics, using these insights to refine strategies
- Coordinate with the client team to align social initiatives with broader brand goals
THE BIGGER TEAM YOU’LL JOIN
Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE’RE LOOKING FOR:
- 1-3 years of experience in social media management and community engagement
- Proven experience managing a community on X/Twitter and Instagram, familiar with leveraging platform features to tell a brand’s story
- Expertise in social copywriting for platforms including Instagram, X/Twitter, and TikTok
- Excellent written and verbal communication skills with the ability to capture and represent brand voice
- Deep understanding of social media platforms and tools
- A proactive approach to community building, with a focus on product promotion
- Ability to analyze data and adjust strategies to foster a vibrant, active community
- Strong creative instincts and storytelling skills that feel natural across social channels
- You’re ahead of what’s trending in social; what’s resonating with consumers, what platforms are growing, what content rises above the rest – and a passion for/expertise in sports, entertainment, music, and/or celebrity & lifestyle culture
This position pays $50,000- 55,000 and comes with a comprehensive benefits package. Octagon’s comprehensive benefit package includes:
- Unlimited PTO policy – we understand you need time for play!
- Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
- Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
- Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
- Pretax Transportation/Commuter Benefits and Parent Travel Program
- Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
- Discount portal for everyday goods and services
- Employee Resource Groups and inclusive diversity programming and initiatives
- Personal Development programs
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Top Skills
What We Do
We are Octagon. A global agency in sports, entertainment, and culture. We strike deals. Set the pace. We’re playmakers. A group of creative thinkers and energetic doers inspiring and helping brands and talent to step up and stand out. Octagon is the world’s largest creative marketing and sponsorship consulting practice, and a pioneer and leader in athlete and personality representation and management. With our fingers firmly on the pulse, we set out a clear vision for the future. Our passionate team of 800+ around the world are relentlessly committed to helping you force fate and push forward. We work with hundreds of blue-chip corporate clients, more than 1000 Athletes & Personalities, and manage more than 10,000 events per year. Leading stakeholders in the sports and entertainment world continue to look to Octagon to provide leadership in understanding fans’ passions and how these insights can build more effective, efficient, and measurable marketing programs.
