Community Manager- Hoffman Estates

Posted Yesterday
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Hoffman Estates, IL, USA
In-Office
80K-92K Annually
Junior
Real Estate
The Role
Manages day-to-day operations of an apartment community, including resident satisfaction, leasing, maintenance coordination, budgeting, financial analysis, inspections, vendor relationships, team leadership, and property improvements. The role oversees occupancy and retention strategies, handles resident concerns, maintains market-ready units, analyzes rental markets, controls costs, and drives community engagement. This is an on-site, hands-on leadership position with weekday hours and occasional weekend responsibilities.
Summary Generated by Built In

Come join the growing team at Bender Companies!

Bender Companies is an owner-operator specializing in the acquisition and management of value-add multifamily properties. Since its inception in 2011, Bender Companies has established a proven track record of high performing investments through strategic acquisitions, mitigating risk, and effective management. Today, Bender Companies owns and operates 28 properties throughout the Midwest, with nearly 6,000 units. 


We are a high growth company that values integrity, initiative, and inclusion. If you are looking for a company where you can see your impact make a difference in the company, this may be the place for you


What We are Looking For: 

We’re seeking an experienced Community Manager to take ownership of the day-to-day operations at one of our apartment communities located in Hoffman Estates. This role is ideal for someone who combines a passion for prioritizing resident experiences with operational excellence and a business-owner mindset.

The ideal candidate will be a strong leader, problem-solver, and communicator who's comfortable wearing many hats and energized by the challenge of making a property run smoothly, profitably, and with a strong sense of community. 

Job Type: Full-time

Pay:

  • $80,000/-$92,000/yr (base)
  • Monthly bonus opportunity
  • Leasing and renewal commissions

Schedule:

  • 9 AM-5:30 PM (however hours may vary)
  • Monday to Friday
  • Weekends as needed


Here are some things that will make you successful:

  • A bachelor’s degree or equivalent college-level coursework (preferred)
  • At least 2 years of proven success in apartment property management
  • CPM (Certified Property Manager) designation or other relevant certifications (preferred)
  • Strong verbal and written communication skills
  • Solid experience with financial performance analysis, budgeting, and reporting
  • The ability to lead, coach, and develop on-site teams with professionalism and positivity
  • A passion for customer service and community-building
  • A proactive and problem-solving mindset in a dynamic, fast-paced environment
  • The ability to remain calm, confident, and focused under pressure
  • An entrepreneurial mindset and a continuous improvement approach to operations and resident satisfaction


What you will be doing:

As a Community Manager, you’ll be the strategic and operational leader of your property, responsible for ensuring that leasing, maintenance, and resident service functions work together seamlessly. You’ll also be the face of the community, creating a positive and professional atmosphere where residents feel welcome, heard, and valued.

This is both a leadership and hands-on operational role, requiring a balance of people skills, problem-solving ability, and business acumen.

Core responsibilities include:

  • Overseeing daily property operations to ensure excellence in resident satisfaction, property condition, and financial performance
  • Coordinating and directing all maintenance activities, including unit turns, building repairs, and tenant improvements
  • Ensuring apartment units are always “market-ready”, working closely with maintenance and leasing teams
  • Leading the leasing team to meet occupancy goals and implement resident retention strategies
  • Monitoring and managing operating budgets, analyzing expenses, and identifying opportunities for cost savings
  • Building strong relationships with residents; handling concerns or escalations with professionalism and care
  • Conducting regular physical inspections of the property and apartments to ensure high standards of cleanliness, safety, and maintenance
  • Managing vendor and contractor relationships; reviewing and approving invoices to ensure quality and cost control
  • Guiding your team through change, new initiatives, and ongoing process improvements
  • Proactively analyzing rental rates, market conditions, and competitive trends to optimize performance
  • Driving community engagement and resident satisfaction through events, feedback initiatives, and high-touch service


Where you will work:

This position will require you to work on-site at the property in Hoffman Estates.

Why work for Bender Companies: 

  • 90% employer-paid coverage of base Medical Insurance plan
  • 75% employer-paid coverage of base Dental Insurance plan
  • 75% employer-paid coverage of Vision Insurance plan
  • 401K with company match
  • 11 Paid Holidays
  • 2 weeks of annual PTO
  • 16 hours of personal time
  • Exciting company growth and potential for career advancement
  • Supportive Team
  • Mission focused on providing quality workforce housing


Background checks will be performed on all qualified applicants.

Equal opportunity employer.

Skills Required

  • At least 2 years of proven success in apartment property management
  • Bachelor's degree or equivalent college-level coursework
  • CPM designation or other relevant certifications
  • Strong verbal and written communication skills
  • Experience with financial performance analysis, budgeting, and reporting
  • Ability to lead, coach, and develop on-site teams
  • Customer service and community-building orientation
  • Proactive problem-solving mindset in a dynamic environment
  • Ability to remain calm, confident, and focused under pressure
  • Entrepreneurial mindset and continuous improvement approach
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The Company
125 Employees
Year Founded: 2011

What We Do

Bender Companies is an owner-operator focused on acquiring and managing value-add multifamily properties across the Midwest. The company owns and operates 28 properties comprising nearly 6,000 units, with a mission to provide residents with high-quality, affordable housing. Its operating approach seeks to improve property performance and outperform local markets through hands-on management and value-enhancing improvements for residents and investors alike.

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