Community Development Lead

24WD81475

Position Overview

Autodesk is seeking a talented and experienced Centercode Engineer to join our Enterprise Systems and Experience IT organization. This role will be crucial in managing and maintaining the Centercode platform and its integrations, providing essential support to Autodesk's product teams, onboarding new users, and responding to end-user issues. The successful candidate will be able to navigate ambiguous or undefined problems, articulate technical topics to non-technical audiences, and show a willingness to learn from others while sharing their own knowledge and skills.

This role requires working in UK working hours and is based in Bengaluru location in a hybrid model.

Responsibilities

• Support, manage, and maintain the Centercode platform and its integrations, ensuring optimal performance and uptime

• Provide guidance to product teams, manage stakeholder and customer relationships, and support end-users with account/login/access issues

• Stay updated on changes in Centercode and Autodesk SSO/OAuth/Identity/Profile, and track success metrics such as system uptime and overall platform usage

• Update non-disclosure agreements and ensure compliance with GDPR, Privacy, Security, and Integration audits.Document best practices and training materials for the Centercode platform

Minimum Qualifications

• Proven experience in managing and maintaining a technology platform, preferably Centercode

• Track record in effective stakeholder and customer management

• Prior experience in Quality Assurance or Development of complex systems, with a focus on testing procedures and tools

• Practical experience in community management, PLM implementation, and technical program management

• Understanding of OAuth protocols, particularly for Single Sign-On (SSO) applications

• Experience in creating structured surveys and performing data reporting/analytics

• Prior involvement in ensuring compliance with GDPR, Privacy, Security, and Integration audits

• Experience working with AWS services is a plus

• Experience working in Jira and Confluence applications is a plus

Preferred Qualifications

• At least 2-4 years’ experience working in Quality Assurance or Development of complex systems

• Experience in community management, PLM implementation, and technical program management

• Solid understanding of QA testing procedures and tools

• Bachelor’s degree, Masters preferred in Computer Science /Information Systems/Engineering/related field

• Understanding of OAuth for Single Sign-On (SSO)

• Experience in creating structured surveys and executing data reporting/analytics

• Knowledge of AWS services

• Familiarity with how User Research and Experience Design teams collect feedback

The Ideal Candidate

• Comfortable dealing with ambiguous or undefined problems; ability to think abstractly and guide others

• Excellent interpersonal skills

• Ability to articulate technical topics to non-technical audiences in both written and visual formats

• Flexibility to adapt behaviour to meet the needs of the team

• Confidence in skills and abilities, with a willingness to share knowledge and learn from others

• Familiarity with agile methodologies and ability to work in a scrum team

• Proficiency in spoken and written English

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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