Community & Corporate Communication Manager

Posted 9 Days Ago
Be an Early Applicant
Lagos, NGA
In-Office
Senior level
Financial Services
The Role
Develop and execute internal and external communications and marketing strategies to increase awareness and sales of retirement products. Manage digital and social campaigns, community engagement, stakeholder relationships, content planning, moderation, reporting, and budget oversight within a regulated financial services environment.
Summary Generated by Built In
Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To deliver real value to Stanbic IBTC Pension Managers by developing the Communication strategy and plan

To continually seek ways to improve the effectiveness of internal and external communication

To continually seek effective ways to create shared value in the communities in which we operate

To manage the execution of communications campaigns and projects – internal, media, social media

To manage the relationship with key stakeholders

Develop and implement marketing programs that utilize strategic digital channels to promote the brand's retail product offerings.

Responsible for planning, implementing, managing and monitoring Stanbic IBTC Pension Manager’s retirement savings solutions across all available digital and social media channels in order to increase awareness, sales and customer retention, particularly among the youth – 18-35-year-old Nigerians.

Qualifications

Job Function: Marketing and Communications

Job Family: Marketing Operations

Years: 7-10 years

Experience Description: 7- 10 years’ experience in a Marketing and

Communications role.  |  Must have supported the management of a project budget of approximately N100 million  |  Must have experience in working in teams and driving campaigns, social media management, community engagement, content planning, moderation, reporting, and experience within a regulated financial services environment.

 

Additional Information

Developing Strategies: This competency includes facets of behaviour such as being visionary and establishing effective plans that take into consideration long-term aspects. This competency also includes the need for individuals to focus on identifying trends.

Providing Insights: This dimension is about providing insight with regards to aspects that are likely to have an impact on the organisation. It is about making it clear to others what the implications of internal and external organizational environmental factors and processes are on the competitive position of the organisation. “Providing Insights” should be done with a focus on improving the situation

Articulating Information: This competency is about effectively expressing ideas and concerns, giving presentations, explaining things to others as well as showing confidence in the interaction with other people, both strangers and acquaintances alike.

Developing Relationships: This competency is about fostering relationships that benefit the organisation as well as an individual’s effectiveness and efficiency. More specifically, it includes personal networking behaviours, making contact with others and strengthening relationships.

Empowering Individuals: This competency emphasises the empowerment of others, which includes encouraging others, motivating as well as inspiring them.

Team Working: This competency is about working well in a team. In order to develop this competency, individuals are encouraged to acknowledge the views and contributions of others, and to involve others in decision-making

Taking Action: This competency is about taking action in service of achieving the organisation's goals. It is about being energetic, showing initiative and being action oriented.

Generating Ideas: Copy description from Behavioural Competency Library

Technical Competencies

Effective Business Communication: The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.

Presentation Skills: The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management: The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Planning, Forecasting and Budgeting: The ability to plan financial objectives in terms of cost and/or revenue for the short, medium and long term.

Strategic Planning and Reporting: Knowledge and understanding of the process and thinking required to formulate objectives and priorities, and implement plans consistent with the long-term interests of the organisation in a global environment.

Copy from Technical Competency Library Competency Description: Copy from Technical Competency Library Proficiency Level: Choose an item.

 

 

Skills Required

  • 7-10 years' experience in a Marketing and Communications role
  • Experience managing a project budget of approximately N100 million
  • Experience working in teams and driving campaigns
  • Social media management experience
  • Community engagement experience
  • Content planning, moderation and reporting experience
  • Experience within a regulated financial services environment
  • Ability to develop communication strategy and plans
  • Manage execution of communications campaigns and projects (internal, media, social)
  • Stakeholder relationship management
  • Develop and implement marketing programs using digital channels to promote retail product offerings
  • Planning, forecasting and budgeting skills
  • Effective business communication and presentation skills
  • Brand management and strategic planning/reporting capability

Standard Bank Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Standard Bank Group and has not been reviewed or approved by Standard Bank Group.

  • Leave & Time Off Breadth Leave options span vacation, study, parental, compassionate/family responsibility, sick/short‑term incapacity, sabbatical, recognition and optional unpaid leave, subject to country practices. This breadth provides flexibility to manage family, study, health, and rest needs.
  • Healthcare Strength Core protection includes medical cover and death/incapacity insurance, with many markets offering permanent health insurance and optional life/funeral or gap‑cover add‑ons. Wellness and counselling programs further strengthen day‑to‑day health support.
  • Fair & Transparent Compensation Formal remuneration materials emphasize equal pay for work of equal value, structured market alignment, and pay‑equity analyses alongside clawback/forfeiture provisions. This governance signals predictable, fairness‑oriented pay practices.

Standard Bank Group Insights

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The Company
HQ: Johannesburg
63,856 Employees
Year Founded: 1862

What We Do

As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

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