Community Association Manager (Portfolio)

Posted 2 Days Ago
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North Canton, OH, USA
In-Office
Entry level
Real Estate
The Role
Manages a portfolio of community associations by coordinating with boards, vendors, employees, legal counsel, and the home office. Responsibilities include preparing and attending meetings, managing contracts and maintenance requests, overseeing risk management and insurance, coordinating invoices and assessments, preparing financial reports, and managing association onboarding and exits. Requires prior community management experience, applicable licensing, strong communication and organizational skills, a clean driving record, and Microsoft Office proficiency.
Summary Generated by Built In
Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our North Canton, OH market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals. 

Responsibilities Include:

  • Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
  • Attend, prepare for and participate in annual and general meetings
  • Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
  • Coordinate employees such as janitorial, maintenance, administrative, and others
  • Collect all invoices and code for payment, and follow-up on monthly assessments due
  • Serve as liaison between association boards and legal counsel 
  • Prepare manager reports and financial summaries to boards 
  • Manage the onboarding and exit of associations  

Applicants Must: 

  • Maintain licensing in some states
  • Have previous Community Management Experience
  • Be professional, organized and self-motivated
  • Possess strong written and verbal communication skills
  • Hold a valid license to operate a motor vehicle with a clean driving record
  • Have a proficiency with Microsoft Office and general computer skills

Benefits and Compensation:

  • Salary commensurate with experience and qualifications
  • Training and Support provided 
  • Comprehensive benefits package
  • Work-life balance


Sentry Management, Inc. is an equal opportunity employer

Skills Required

  • Previous community management experience
  • Maintain licensing where required by applicable state
  • Professional, organized, and self-motivated
  • Strong written and verbal communication skills
  • Valid driver's license and clean driving record
  • Proficiency with Microsoft Office and general computer skills
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The Company
HQ: Longwood, FL
1,100 Employees
Year Founded: 1975

What We Do

Sentry Management is a full-service community management company serving homeowners associations and condominium communities. Its professional community managers support associations with board meetings and education, budget preparation, financial reporting, collections, homeowner-violation review, architectural-review tracking, insurance coordination, and online administrative tools. Sentry says its goal is to keep operating costs down, maintain property values, and improve residents’ quality of life for the people living in those communities.

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