Communications Manager

Posted 3 Days Ago
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Stamford, CT
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Communications Manager will develop and manage relationships with media, create communication strategies, write press materials, and support corporate initiatives to enhance Spectrum's public perception. Collaboration with various departments and media outlets is key, alongside maintaining strong relationships with key reporters and producing multiple communications materials under pressure.
Summary Generated by Built In

JOB SUMMARY
Develop and manage relationships and communications with consumer and trade media and place information/stories about Spectrum in news mediums. Identify and initiate action to positively promote Spectrum's products, services and leaders to improve consumer and industry perception of Spectrum. Work closely with all functional areas at the corporate and regional communications levels to maximize media attention for Spectrum. Serve as a trusted communications advisor for operational business leaders and subject matter experts.
MAJOR DUTIES AND RESPONSIBILITIES

  • Create and implement comprehensive communications strategies for Spectrum's corporate business functions and initiatives;
  • Manage corporate awards process for trade press awards;
  • Collaborate with other departments to generate media strategies and track results for new and existing initiatives;
  • Write, edit and distribute press releases and media alerts;
  • Pitch proactive coverage and also field press inquiries for corporate initiatives;
  • Build and maintain national and trade media lists; monitor traditional press and social media coverage, create press summary reports, and assist with the preparation and distribution of clips reports as needed;
  • Establish and cultivate strong working relationships with key trade, vertical and national media contacts;
  • Inject a "storytelling perspective" into Spectrum's communications strategy, particularly through finding and crafting stories that personalize and promote Spectrum's corporate initiatives;
  • Research communication possibilities for diverse media opportunities (e.g. print publications, websites, online and social media, etc.);
  • Other duties as requested by Supervisor.


REQUIRED SKILLS AND KNOWLEDGE

  • Effective writing and editing skills;
  • Ability to independently prioritize key projects and identify roadblocks;
  • Eagerness to actively form strong relationships with key reporters;
  • Confidence in communicating with all levels of management and company personnel;
  • Understanding of the need to maintain confidentiality;
  • Capacity to produce multiple materials and manage numerous projects simultaneously under deadline pressure;
  • Knowledge of television, Internet, wireless and phone products and services, as well as those of our competitors in industry.


REQUIRED EDUCATION

  • Bachelor's degree in Journalism, Communications or related field or equivalent experience.


REQUIRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS

  • 5+ years of experience in a Communications related position, preferably in a high-volume environment like an agency or corporate office.


WORKING CONDITIONS

  • Office environment with 4-1 hybrid work schedule;
  • Occasional travel as required.


RCU500 2024-43879 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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