Communications Manager, PayDoc

The Communications Manager (PayDoc) is responsible for collaboration and communication between teams and serves as the main point of contact between program leaders and Corporate Communications. This role plays an active role in developing and implementing strategic communication programs, campaigns and tactics that support Healthfirst’s mission-driven business and employee culture.

• Develops and implements comprehensive internal communication plans aligned with strategic priorities
• Designs and presents content to effectively communicate key messages to varying audiences across the organization, including Executive presentations, team town halls, corporate emails, intranet posts, and other forms of engagement.
• Creates, manages, and executes content to ensure timely delivery of key messages
• Partners with internal stakeholders to highlight successes and provide updates on ongoing and upcoming projects and initiatives.
• Collaborates cross-functionally to support internal initiatives and creates clear, consistent messaging to help employees understand the rationale behind changes and their implications.
• Provides editorial review for internal stories, articles, and communication materials
• Manages communications data, analyzes performance metrics, and implements improvements based upon data insights.
• Ensures that all employee communications are consistent with our brand messaging and program content.

Minimum Qualifications

• Bachelor’s degree in communications, Public Relations, or a related field
• 4+ years of related experience in employee communications role
• Prior experience creating and managing content with strong project management skills
• Excellent writing, editing and proofreading skills
• Prior experience presenting to various audiences, including large teams, stakeholders, and executives.
• Ability to create clear, engaging, and targeted messaging for multiple stakeholder groups.
• Ability to work on multiple projects simultaneously and interact with a cross-section of stakeholders and all levels of management across an organization.

Preferred Qualifications:

• Experience driving communication strategies in a health care setting, preferably in a health plan.
• Experience using metrics to gauge employee engagement and effectiveness of communications 
• Advanced Microsoft Office 365, (Word, Excel, PowerPoint, Adobe Suite)
• Experience in project and program management

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775

• All Other Locations (within approved locations): $86,500 - $128,690

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.