Jobs at Identity Digital

Develop, test, support, and troubleshoot production software for a scalable TLD Registry Platform. Build web applications, services, background services, and class libraries using object-oriented programming, SQL, NoSQL, and AWS cloud technologies. Participate in the full software development lifecycle, provide on-call support, identify root causes, improve system performance and maintainability, and collaborate with experienced engineers across a global organization.

Develop, test, support, and troubleshoot production software for a TLD registry platform. Collaborate with experienced engineers to build scalable, reliable solutions using cloud technologies, databases, web applications, services, and background systems. Participate throughout the software development lifecycle, provide on-call support, identify root causes, and improve system performance and maintainability while supporting global business operations.

Lead Known’s channel and strategic partnership ecosystem for DNSid, focusing on cloud providers, identity and trust platforms, GSIs, and technology partners. Develop partnership strategy, commercial models, joint go-to-market motions, integrations, and enterprise adoption programs. Lead GSI implementation and Customer Success teams, build executive relationships, establish reference architectures, and convert early deployments into repeatable partner-led growth. The role is a remote U.S. contract-to-hire opportunity.

Build and scale Known’s advisor council, ecosystem partnerships, and stakeholder engagement infrastructure. Manage advisor and partner relationships, coordinate events and community programming, support the Global Agent Accountability Initiative, track referrals and leads, and collaborate with executive, commercial, marketing, communications, CTO, and standards teams. The role requires strong relationship management, technical fluency, discretion, responsiveness, and execution in an ambiguous AI-focused environment.

Manages Business Operations resource allocation, daily workflows, process improvement, operational roadmaps, and cross-functional delivery for registry activities. Leads a global team, oversees hiring and performance management, prioritizes stakeholder requests, monitors KPIs, reviews deliverables, and partners with Product and Engineering on automation, bug fixes, and workflow enhancements.

Manages Business Operations resource allocation, workflows, process improvement, and operational projects for a global registry organization. Leads a distributed team, coordinates with Product, Engineering, Account Management, Technical Support, and Revenue Operations, prioritizes stakeholder requests, tracks KPIs and milestones, improves automation and reporting, and oversees hiring, coaching, and performance management.

Leads global Business Operations for the Identity Digital Registry, overseeing resource allocation, workflow improvement, operational roadmaps, reporting, project coordination, and stakeholder satisfaction. Manages teams across Toronto and Dublin, partners with Product and Engineering on system improvements and automation, and oversees hiring, onboarding, coaching, performance management, KPIs, and capacity planning.

Leads Business Operations by allocating resources, managing global staff, improving workflows, establishing SOPs, overseeing operational projects, and coordinating cross-functional stakeholders. The role drives process automation, reporting, team performance, hiring, coaching, and capacity planning while partnering with Product and Engineering on system improvements and registry operations.

Independently design, build, test, and deliver production features for a scalable TLD registry platform. Develop C#/.NET and Python microservices, implement AWS-based solutions, optimize CI/CD and infrastructure-as-code pipelines, and ensure reliability through unit and integration testing. Collaborate with engineers, troubleshoot complex technical issues, and take ownership of assigned software delivery tasks.

Develops, deploys, and monitors production data and machine learning pipelines. Responsibilities include data preparation, exploratory analysis, predictive modeling, feature and algorithm selection, model deployment, infrastructure development, and monitoring model performance, data quality, drift, latency, and reliability. The role also requires communicating insights, collaborating cross-functionally, and translating business problems into scalable data and ML solutions.

Develop and deploy machine learning models and data pipelines for automated decision-making. Responsibilities include collecting and transforming data, exploratory analysis, predictive modeling, production deployment, model serving infrastructure, monitoring drift and performance, and communicating insights to stakeholders. The role requires strong Python and SQL skills, experience with cloud platforms and MLOps tooling, and collaboration across global teams.

Develop and maintain a password-protected .AI KPI dashboard using Identity Digital Data Warehouse data and a mutually agreed web framework. The dashboard will provide near-real-time updates, executive-level views, drill-down functionality, and metrics covering registry growth, financial performance, technical infrastructure, and security. The contractor will collaborate with technical and business stakeholders, maintain an in-person presence in Anguilla, coordinate deliverables, and provide emergency support when required.

Represent the company in Internet standards working groups, track related drafts and discussions, revise specifications, respond to reviews, and develop reference implementations, interoperability tests, and demos. Build credibility within standards communities, support the CTO as a technical delegate, and gradually author independent drafts. The role requires protocol or infrastructure engineering experience, identity infrastructure knowledge, strong technical writing, and collaboration across engineering, open source, enterprise, and government audiences.

Own product marketing for DNSid, an AI agent identity platform. Lead positioning, messaging, personas, competitive intelligence, sales enablement, pricing and packaging support, product launches, customer proof points, and go-to-market strategy. Partner with Product, Engineering, Business Development, Developer Relations, and Communications to translate technical innovation into customer value, gather market insights, and accelerate enterprise, developer, and ecosystem adoption.

Build and lead Identity Digital’s financial services commercial practice for DNSid. Focus primarily on selling to fintechs, payment providers, digital banks, and financial technology companies, managing enterprise sales cycles from prospecting through contract execution. Develop strategic design partnerships, executive relationships, sales playbooks, pipeline forecasts, and market positioning. Also cultivate banking relationships and thought leadership around trusted AI agent identity, while partnering cross-functionally with Product, Engineering, Marketing, and Commercial Operations.

Serve as the technical bridge between DNSid engineering and partners, customers, and platforms. Build production integrations and reference implementations, lead POCs from demonstration through deployment, conduct technical workshops, document integration patterns, and translate field requirements into product feedback. The role requires expertise in identity, authentication, DNS, cloud and developer platforms, emerging agent standards, and hands-on coding in Go, Python, or TypeScript/Node.

Lead IDIL’s communications strategy and establish agentic accountability as a recognized market category. Build media, policy, standards, analyst, and influencer relationships; manage rapid response, launches, executive communications, agency partners, and emerging channels. Drive AI discoverability and GEO, activate advisory councils, translate technical work, and measure communications impact on pipeline, partnerships, policy, standards, and developer engagement. This remote U.S. contractor role may convert to full-time.

Serves as the primary on-island liaison for the .ai domain ecosystem, coordinating with the Government of Anguilla, registrars, registrants, and Identity Digital teams. Manages stakeholder inquiries, status reporting, communications, presentations, technical documentation, incident reviews, and public relations support. Requires in-person presence in Anguilla, strong technical and customer support experience, stakeholder management skills, and familiarity with DNS or domain registries.