By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
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Communications CoordinatorPrimary Purpose of the Role: Ensure accuracy, compliance with quality standards, and on-time delivery of daily client service projects involving kit fulfillment and communication materials.
Key Responsibilities:
- Conduct quality checks on communication materials and fulfillment packages to ensure they meet established standards.
- Review and proofread materials for accuracy, branding, and messaging consistency.
- Coordinate internal communications across multiple platforms.
- Maintain records of audits, approvals, and quality checks.
- Monitor shared inboxes and ensure timely responses (including Sedgwick communications).
- Track daily operational tasks and follow up to ensure completion.
- Collaborate with cross-functional teams to meet deadlines and improve processes.
- Participate in brainstorming sessions and team meetings to support project success.
Qualifications: Quality Assurance experience preferred.
Education: Quality Assurance, Associate’s or Bachelor’s degree in Communications, Business Administration, Operations Management preferred.
Experience:
- 2+ years of relevant experience or equivalent education.
- Corporate/Office environment experience preferred.
- Proficiency in Microsoft Office required; SharePoint experience preferred.
- Familiarity with quality standards (e.g., CFR, ISO 9001).
- Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
Skills:
- Excellent written and verbal communication.
- Strong organizational and time management skills.
- Knowledge of quality assurance practices and process auditing.
- Ability to work independently and collaboratively.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Skills Required
- Two or more years of relevant experience or equivalent education
- Proficiency in Microsoft Office
- Strong attention to detail and ability to manage multiple priorities in a fast-paced setting
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Knowledge of quality assurance practices and process auditing
- Ability to work independently and collaboratively
- Quality assurance experience
- Associate's or bachelor's degree in Quality Assurance, Communications, Business Administration, or Operations Management
- Corporate or office environment experience
- SharePoint experience
- Familiarity with quality standards such as CFR and ISO 9001
Sedgwick Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.
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Leave & Time Off Breadth — Generous paid time off and paid holidays are emphasized, with PTO accruals increasing with tenure. Paid parental leave and caregiver support further expand time-off coverage.
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Healthcare Strength — Medical, dental and vision coverage is complemented by telemedicine and a personal health concierge. Wellbeing supports such as diabetes and weight-management programs, fertility services, and robust mental-health access (coaching, therapy, psychiatry) broaden care.
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Parental & Family Support — Paid parental leave and caregiver support are offered alongside family-forming resources. Fertility services and adoption assistance reinforce family-oriented benefits.
Sedgwick Insights
What We Do
From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.
Why Work With Us
We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.
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