Jobs at Sedgwick

Front-of-house receptionist handling visitor welcome and bookings, phone calls, meeting-room management, post and courier processing, invoicing and stationery control, basic broadband/network fault reporting, health & safety recordkeeping, and administrative support across teams while working alongside another receptionist.

Provide administrative and case support for property recovery matters: manage documents and correspondence, prepare bundles for courts/experts, update case management records, assist with billing and time recording, handle shared inboxes, open/close files, and perform general office tasks while maintaining confidentiality and meeting deadlines.

Provide paralegal support for property damage claims (fires, floods, subsidence, motor incidents) by updating case management systems, tracking diary dates, assisting investigations, collecting evidence and witness statements, ensuring technical reports support causation, and working with lawyers to ensure client protocol compliance and digital integration.

Partner with ANZ business leaders to manage end-to-end recruitment, build proactive sourcing strategies and talent pipelines, influence hiring decisions, and use recruitment data and market insights to improve hiring and candidate experience.

Provide administrative support for loss adjusters by entering and updating claims, processing payments, managing stakeholder communications (customers, brokers, insurers), and assisting to drive claims to settlement.

Owns product vision, roadmap, and backlog as the voice of the client. Gathers stakeholder input, defines user stories and acceptance criteria, prioritizes work, coordinates development and dependencies, tracks KPIs/OKRs, supports release readiness, and participates in agile ceremonies to ensure predictable delivery.

Analyze and adjudicate workers' compensation claims by investigating facts, determining benefits due, negotiating settlements within authority, communicating with claimants, clients, and carriers, and reporting/responding to excess carrier requests while meeting service expectations.

Negotiate, facilitate, and monitor claimants' return-to-work within disability guidelines; determine physical tolerances and vocational skills for jobs; liaise with employers, providers, and case managers; prepare reports; assist with job-site modifications and placements; ensure compliance with medical, legal, and accreditation standards.

Design, prototype, and deploy production machine learning models and end-to-end ETL pipelines. Partner with product and engineering to scope data science projects, perform data exploration, feature engineering, and model review. Communicate findings to stakeholders, explore new data sources, mentor team members, and apply supervised/unsupervised techniques; experience with NLP and healthcare data preferred.

Adjudicate complex California workers' compensation claims end-to-end: investigate, determine benefits, calculate reserves, negotiate settlements, manage litigation and filings, report to excess carriers, and ensure timely, compliant claim resolution.

Senior DBA Advisor responsible for database architecture, modernization planning, technical design, migration strategy, proof-of-concept execution, platform standards, and transition readiness. Leads design and evaluations for availability, disaster recovery, replication, security, automation, and cloud database solutions, partnering with architecture, application, infrastructure, security, vendors, and stakeholders.

Perform safety and compliance assessments, analyze incidents and regulatory issues, develop and implement risk mitigation programs, provide training and consulting, assist with OSHA and regulatory reporting, and serve as client/internal point of contact for safety evaluations.

Manage implementation and configuration of client technology platforms (JURIS, iVOS, IFN, SIR, OneTeam, StrataWare, VSR, viaOne). Work with Implementation Manager and clients to define parameters, set up policies and systems, coordinate custom projects, communicate progress, transition to Client Support Services, and coordinate reverse-implementation when clients depart.

Process low-level general liability claims (BI and premises), determine benefits and reserves, negotiate subrogation and settlements, communicate with claimants and clients, document files, approve payments within authority, and follow company quality standards. May handle lifetime or defined-period medical claims and travel as required.

Analyze long-term disability claims to determine benefits and compliance, manage claim documentation, recommend third-party resources, negotiate settlements, make payments/revisions, and calculate/collect overpayments while communicating with claimants, clients, and supervisors.

Process ADA accommodation claims per ADA, state, and client guidelines; review medical information to determine eligibility; approve non-complex claims or recommend denials; determine accommodation options; refer cases for disability or leave reviews; conduct claimant interviews; utilize clinical and vocational resources; maintain client relationships and support quality programs.

Process consumer credit-card and financial program first-party property claims, make coverage determinations, adjudicate settlements or denials within authority limits, handle high volumes of claims and customer contacts, meet quality and production goals, and support quality programs.

Analyze and establish FMLA and other unpaid leave claims, determine eligibility per client plans and regulations, communicate decisions to claimants and clients, track documentation, maintain client relationships, and meet quality and service standards.

Assist with onsite physical inventories of total-loss contents: drive to loss locations, perform and document inventories, upload field data, maintain crew vehicles and equipment, track time and file notes, follow policies, and travel as required.

Entry-level claims trainee who completes a 4-week training program and onboarding, then assists in investigating and adjusting workers' compensation claims. Duties include processing claim documents, communicating with claimants and providers, gathering medical and employer information, determining coverage and benefits, documenting files, coding activity, administering indemnity and medical benefits, and participating in meetings and reviews.