Client Communications Associate (Hybrid NYC)

Reposted Yesterday
New York, NY, USA
Hybrid
52K-60K Annually
Entry level
Insurance
The Role
The Communications Associate will create and customize client communications, manage projects, and collaborate with teams to enhance enrollment solutions while ensuring compliance with standards.
Summary Generated by Built In

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com

Position Summary: 

The Communications Associate position is a central role within the organization, responsible for crafting enrollment communications and maintaining the structure and day-to-day materials of the Communications team. The focus of this position is the creation and customization of electronic and print communications, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client’s requirements. 

This individual will also participate in cross-functional projects and work closely with multiple internal teams. This is a great opportunity to build foundational knowledge while working in a collaborative team environment and receiving mentorship and guidance to grow your career.

This is a full-time employment opportunity working Monday through Friday from 8:30AM to 5:30PM Eastern Time. For the first three months, the employee will need to be in the NYC Wall Street office for training up to three days per week. After the training period, the manager will decide the employee’s schedule, which could potentially include a fully remote or hybrid option.

Essential Functions: 

  • Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits.
  • Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards 
  • Coordinate with other teams for timely production of paper mailings and websites 
  • Manage multiple projects with quick turnaround timelines while maintaining attention to detail 
  • Collaborate with internal teams to identify and develop process efficiencies 

Required Skills & Qualifications: 

  • Bachelor’s degree preferred. High School Diploma or equivalent required with additional education/training.
  • Strong written communication and editing skills and a questioning mindset.
  • High attention to detail, particularly with structured documents and data-informed content.
  • Ability to manage multiple projects with competing deadlines.
  • Proficiency in Microsoft Word, PowerPoint and familiarity with Excel.
  • Comfort working within approval workflows and cross-functional environments. 
  • A high level of accountability and ownership of work. 
  • Life & Health License preferred or ability to obtain within 6 months.

Preferred Qualifications 

  • Experience with benefits enrollment communications, insurance, or financial services.
  • Familiarity with HTML or Adobe Creative Cloud.
  • Familiarity with IDI and/or LTC products. 

What We Offer: 

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 – $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. 

NFP and You... Better Together! 

NFP is an inclusive Equal Employment Opportunity employer. 


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree preferred or equivalent professional experience
  • Strong written communication and editing skills
  • High attention to detail
  • Ability to manage multiple projects
  • Proficiency in Microsoft Word, PowerPoint and familiarity with Excel
  • Comfort working within approval workflows
  • A high level of accountability and ownership of work
  • Life & Health License preferred or ability to obtain within 6 months

NFP, an Aon company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NFP, an Aon company and has not been reviewed or approved by NFP, an Aon company.

  • Healthcare Strength Medical, dental, and vision coverage is complemented by mental‑health/EAP and wellness offerings, indicating a robust core health package. Recent plan updates and public benefit overviews point to ongoing investment in comprehensive healthcare options.
  • Leave & Time Off Breadth Generous PTO, paid holidays, sick time, bereavement leave, and paid volunteer time are called out alongside flexible/remote work programs that enhance usability. This breadth supports time away for rest, family needs, and community engagement.
  • Retirement Support A 401(k) with company match is a standard element of the package and a meaningful component of total rewards. Defined plan features, including a clear match formula and vesting schedule, signal structured long‑term support.

NFP, an Aon company Insights

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The Company
HQ: New York, New York
4,449 Employees

What We Do

NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management

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