Communications and Engagement Associate

Posted 3 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Entry level
Software • Financial Services
The Role
Support internal and external communications and colleague engagement through content production, channel upkeep (intranet, LinkedIn, website), event coordination, campaign delivery, manager communications, AI-enabled efficiency, and operational request management.
Summary Generated by Built In

Ideal opportunity for someone interested in internal and corporate communications, corporate affairs, or colleague engagement. On any given day, you could be organising an event to enhance our company culture, producing content to grow our LinkedIn presence and talent attraction, and generally acting as a central point of support across our team. 

 

Delivering internal and external communications across a wide range of channels, you'll be helping people understand what makes NewDay a brilliant place to work and a leading provider of consumer credit in the UK. 

 

How you'll contribute

  • Upkeep of our communication channels (such as intranet, events, corporate website, LinkedIn), ensuring content is accurate and on time. Suggest creative ideas to continuously improve our content. 

  • Event coordination, including organisation, communication and post-event follow-up.

  • Produce clear, compelling and accurate communications and assist in the delivery of campaigns.

  • Prepare communications to managers, ensuring they are well prepared and informed to be able to lead teams effectively. 

  • Effective use of AI tools to make how we work simpler and make it easier for colleagues to access the information they need.

  • Manage incoming requests and provide operational support, ensuring queries are logged and followed up.

We're looking for these skills

  • Excellent personal communication skills, and be comfortable analysing data to help us improve our output.

  • We’re looking for someone who is curious, organised, self-motivated, and enjoys working across a variety of projects. 

  • You can demonstrate experience in related fields: communications, PR, marketing, journalism, content creation, events.

  • You may be early in your career, a recent graduate, or changing careers. 

It’s a plus if you have these skills

  • Experience using design, editing, or content management tools.

Externally, this role could also be known as Communications Coordinator,

Internal Communications Coordinator, Communications Executive

#LI-Hybrid

#LI-TT1

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.

Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.

We work with Textio to make our job design and hiring inclusive.

Permanent

Skills Required

  • Excellent personal communication skills
  • Comfortable analysing data to improve communications
  • Curious, organised, and self-motivated
  • Demonstrable experience in communications, PR, marketing, journalism, content creation, or events
  • Event coordination and post-event follow-up experience
  • Effective use of AI tools to improve workflows
  • Experience using design, editing, or content management tools
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The Company
HQ: London
1,150 Employees
Year Founded: 2001

What We Do

At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Our in-house, highly scalable digital platform alongside our proprietary credit decisioning capability unlocks our competitive advantage. Our broad credit product offering enables instalment finance, BNPL, 0% finance and carded and digital revolving credit. We operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands. Our underwriting capability and experience allow us to responsibly say yes to more UK customers making us a merchant partner of choice. We partner to harness the power of data to drive commerce across the UK, creating value at scale.

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