Jobs at NewDay

Design, deploy, support, and secure enterprise Azure infrastructure across compute, storage, networking, monitoring, backup, disaster recovery, and identity services. The role involves vulnerability remediation, patching, incident resolution, infrastructure automation with Bicep or Terraform, documentation, technical project collaboration, and rotational out-of-hours support. Experience with Windows Server, Azure IaaS/PaaS, PowerShell, Git, and enterprise security controls is essential; AWS, Linux, hardening frameworks, Zero Trust, and AI automation knowledge are beneficial.

Leads strategic aggregator marketing partnerships and owns partner-led customer acquisition strategy. Manages joint roadmaps, budgets, performance targets, funnel optimization, product visibility, commercial agreements, and risk controls. Uses conversion, acquisition cost, and funnel data to improve campaign and partner performance, identify growth opportunities, and inform customer journey enhancements. Collaborates with commercial, product, legal, and compliance teams while monitoring competitive trends and delivering ongoing improvements.

Lead and develop a team of Product Designers while overseeing end-to-end product design across digital products. Partner with Product and Engineering to create intuitive, accessible, customer-centred experiences, particularly acquisition and onboarding journeys. Apply user research, usability testing, prototyping and customer insight to guide decisions, improve conversion and maintain design quality across products and touchpoints.

Provides technical support and troubleshooting for end-user devices, Microsoft 365, collaboration tools, peripherals, and remote-working solutions. Manages device provisioning, deployment, patching, endpoint security, and lifecycle activities. Supports Microsoft Teams Rooms and event technology, improves service reliability, resolves recurring issues, maintains documentation, and contributes to governance, compliance, vendor management, and technical initiatives.

Own monthly IFRS 9 impairment reporting and expected credit loss forecasting. Analyze portfolio performance, impairment drivers, emerging risks, and lending or collections strategy impacts using Python and SQL. Partner with Credit Risk, Finance, and Collections stakeholders, explain impairment movements, support model and parameter updates, validate results, and present insights to senior leaders. The role also contributes to reporting enhancements and business change initiatives.

Lead a three-person developer experience engineering team while designing and improving developer tooling, platform standards, automation, and software delivery practices. Provide technical guidance, coach engineers, and collaborate across engineering teams to enable faster, safer, and more reliable delivery. The role involves hands-on work with .NET, TypeScript, Node.js, cloud platforms, CI/CD, testing, infrastructure as code, and platform engineering practices.

Perform daily and monthly financial reconciliations, investigate variances, complete ledger adjustments, analyze financial data, resolve issues with stakeholders, manage risks, maintain documentation, and support process improvements in a part-time finance role.

Lead end-to-end product design for digital acquisition journeys, from discovery and research through prototyping, testing, launch, and optimisation. Use customer insights, behavioural data, and research to improve experiences. Collaborate with product, development, analytics, and business stakeholders across brands and partners, while supporting onboarding, acquisition, and strategic growth initiatives.

The Senior Reconciliation Analyst manages General Ledger reconciliations, improves automation, oversees compliance, and develops team capabilities for effective financial reporting.

Lead the design and delivery of GenAI solutions, leveraging LLMs and RAG architectures while integrating with enterprise systems. Focus on production-grade implementations and collaboration across teams for digital transformation efforts.

The Senior AI Engineer will design and implement AI systems, focusing on production-grade solutions using LLMs and agentic systems to meet business needs.