Communications Advisor

• Fixed term contract for 5 months, Full time
• $99,526 per annum plus Superannuation
• Join the Strategic Communications team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

We’re seeking a Communications Advisor to support the delivery of high-quality communications services across the organisation and help connect our community with Council’s programs, services and initiatives.

As part of the Strategic Communications Department, you will work closely with assigned departments and project teams to provide communications advice, planning and delivery support. You will develop engaging content, coordinate integrated communications activities and build strong stakeholder relationships to help achieve organisational priorities and community outcomes.

What you’ll be doing:

• Develop and implement communications plans, campaigns and activities that support Council projects, programs, services and organisational priorities.
• Manage communications projects from briefing through to evaluation, ensuring activities are delivered on time and meet stakeholder objectives.
• Provide communications advice and recommendations on appropriate channels, approaches and messaging.
• Develop clear, engaging and audience-centred content across a range of channels, including digital, social media, web, internal communications, publications and stakeholder communications.
• Coordinate integrated communications activities across multiple channels to ensure consistent and effective delivery.
• Build productive relationships with stakeholders and act as a communications partner for assigned portfolios and projects.
• Support stakeholders to navigate communications processes, governance requirements and service standards.
• Monitor and evaluate communications activities, providing insights and recommendations for continuous improvement.
• Identify and escalate potential communications and reputational risks, supporting issues management responses where required.
• Contribute to the continuous improvement of communications systems, processes, templates and service delivery.

The skills and experience you’ll bring to the role:

• Strong communication and relationship-building skills, with the ability to work effectively with a diverse range of stakeholders.
• Experience planning and delivering communications activities, campaigns and content across multiple channels.
• Excellent writing, editing and storytelling skills, with the ability to translate complex information into clear and engaging communications.
• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines.
• Sound judgement and an understanding of reputational and stakeholder considerations.
• Collaborative and proactive approach, with a commitment to providing high-quality customer-focused service.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Commitment to audience-centred, accessible and inclusive communications.
• Proficiency in digital marketing platforms and social media management tools.

Required Certifications & Qualifications:

• Tertiary qualifications and/or substantial demonstrated experience in communications, public relations, marketing, or a related field.
• A current driver’s license.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

For any queries, please contact us at [email protected].

Applications will be reviewed progressively throughout the advertising period. This role may close once a sufficient number of suitable applicants has been received. To ensure your application is considered, please apply as early as possible.

Position Description