Communication Lead

Constance Hospitality Management Ltd is the corporate heart of our group, supporting our hotels and resorts across the Indian Ocean. Based in Mauritius, our office drives strategy, innovation, and excellence across all functions—from operations and talent to marketing and sustainability. Join our dynamic team and help shape the future of luxury hospitality.

The Communication Lead plays a key coordination role across brand communications, PR, content development, media initiatives and corporate events, ensuring consistent execution and follow-up across all communication touchpoints.

The role requires a proactive, organised and autonomous profile, able to manage tasks independently, anticipate needs and make recommendations within agreed priorities and communication guidelines.

Responsibilities for this position include but are not limited to:

1. Communications, Campaigns & Media

• Coordinate the execution of the communication plan to support the company’s brand and communication goals, within designated budgets and agreed priorities.
• Coordinate the execution and follow-up of media campaigns in line with approved media plans.
• Contribute to the implementation of communication initiatives across relevant channels and audiences.
• Draft internal communications when required.
• Coordinate joint advertising opportunities and trade exchanges to support brand visibility in key markets.
• Monitor communication budgets, costs and follow-up related to planned activities.
• Conduct research on market trends, competitor strategies, and relevant industry news to support communication planning.
• Provide insights, ideas, and recommendations to enhance communication strategies and campaign performance.

2. Public Relations

• Coordinate the implementation of PR campaigns and strategies in collaboration with dedicated PR agencies and representatives.
• Coordinate press releases, media advisories, and other PR materials, including copywriting, proofreading, and translation follow-up when required.
• Coordinate media visits, press trips, press events, and launches, ensuring smooth organisation and follow-up.
• Build and maintain positive relationships with media, partners, suppliers, and stakeholders.
• Monitor media coverage, compile PR reports, and share relevant insights on visibility, performance, and media trends.
• Track and evaluate the effectiveness of communication and PR initiatives, sharing relevant learnings and recommendations.

3. Brand Content

• Ensure brand consistency across communication materials, in line with brand guidelines, tone of voice and visual identity.
• Coordinate the development and update of communication materials such as brochures, newsletters, presentations, press kits and other brand content.
• Coordinate the preparation, production and follow-up of photo and video shoots.
• Proofread and edit content to ensure clarity, consistency, accuracy and brand alignment.

4. Corporate Events Management

• Coordinate the execution of corporate events, ensuring alignment with the brand image and communication objectives.
• Liaise with suppliers, journalists, partners and internal teams to ensure smooth event preparation and operations.
• Prepare post-event evaluations to measure results and recommend improvements.
• Ensure timely coordination, documentation and follow-up of event-related actions.

REQUIREMENTS:

• Excellent writing, proofreading and editing skills in English and French.
• Strong organisational skills, attention to detail and ability to manage several priorities simultaneously.
• Proactive, autonomous and solution-oriented mindset, with the ability to anticipate needs and follow through.
• Collaborative team player, able to work effectively with different departments and contribute positively to team dynamics.
• Ability to coordinate multiple stakeholders, including internal teams, agencies, suppliers, media and partners.

PROFILE:

• Diploma in Marketing/communication
• 6 to 10 years of professional experience, including at least 2 years in a communications role.
• Excellent French / English (oral & written)
• Good presentation 
• Driving license
• Attention to details - precision
• Outgoing & dynamic
• Pro-active 

Benefits:

• Free cafeteria: Say goodbye to boring lunchboxes! Enjoy free meals to tantalize your taste buds every day.
• Gym facility: No need for a gym membership! Our office comes equipped with a gym to help you stay fit and healthy.
• Dynamic work environment: Join the hustle and bustle! We're a high-energy team where each day brings exciting challenges.
• Transportation: Leave commuting stress behind! Take advantage of our transportation program for a hassle-free journey to work.
• Insurance and pension: We've got you covered for the future! With our comprehensive insurance and pension package, you can focus on your career with peace of mind.
• Flexitime: Work on your own terms! Our flexitime policy allows you to balance work and life according to your schedule.

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.