Jobs at Constance Hospitality Management

Welcome and consult guests, manage spa reservations and billing using spa software, serve welcome drinks, recommend retail products, follow SOPs, handle complaints, maintain client records, coordinate with departments, participate in trainings, and present professional grooming and punctuality.

Oversees daily front office operations, staff supervision, training and appraisals, guest relations and complaint resolution, cashiering spot checks, room inventory coordination with housekeeping, reporting to the Rooms Division Manager, and promoting hotel services to maximize occupancy and revenue.

Produce and edit training videos and design engaging learning materials (presentations, infographics, manuals). Upload modules to the LMS, create product knowledge resources, assist QA audits, proofread digital/printed collateral, support management projects, and contribute ideas to improve employee learning and quality awareness across the resort.

Coordinate engineering projects and contractors, maintain technical documentation, implement preventive maintenance, monitor project progress, ensure health and safety compliance, support sustainability initiatives, manage budgets and procurement, coordinate staff training, and act as engineering point of contact across departments.

The Quality Manager will establish quality management systems, conduct audits, analyze data, train staff, and ensure compliance with international standards to enhance guest satisfaction.

Manage billing and invoicing, maintain and reconcile customer accounts, monitor aging and collect overdue balances, support month-end close, assess credit limits, ensure audit-ready documentation, and improve AR processes using financial systems.

Supervise daily accounting and payroll operations for the hotel, including ledger postings, reconciliations, month-end close support, payroll processing, statutory submissions, compliance, and coordination with auditors and HR/P&C for employee movements and payslip distribution.

The Entertainer will manage recreational activities, maintain facilities, support events, and provide musical performances, ensuring guest satisfaction and safety.

The Stewarding position involves maintaining kitchen cleanliness and hygiene, supporting kitchen operations, managing waste, fostering teamwork, and overseeing equipment management.

Assist in food preparation, follow recipes, maintain hygiene standards, support senior chefs, and ensure quality presentation of dishes.

As a Front Office Executive, you will welcome guests, manage check-ins and check-outs, handle inquiries, coordinate with departments, and uphold professional standards while promoting hotel services.

The Stewarding Supervisor is responsible for managing the Stewarding operation, conducting briefings, scheduling staff, maintaining hygiene standards, and ensuring proper equipment storage and staff discipline.

Supervise engineering operations at the resort, ensuring maintenance and safety protocol implementation, staff management, and compliance with standards.

Lead and supervise Front Office staff to ensure high standards of guest service, maintain operations and reports, manage staffing and training, handle complaints and cashiering, coordinate with Housekeeping and other departments, support sales activities, and ensure adherence to hotel procedures and financial controls.

The Spa Manager oversees daily operations of the Spa Department, ensuring high standards of service, cleanliness, and staff management while contributing to overall guest satisfaction and profitability.