Commission Specialist

Job Description

AgriSompo North America provides renowned, cutting-edge analytics to address risk and the risk exposures of each of its product lines. Through a deep-rooted commitment to customer service, AgriSompo North America is positioned to make a long-lasting impact on this nation's farmers and ranchers for generations to come.

The Commission Specialist is responsible for overseeing the processing and payment of commissions to Agents and maintaining accurate and organized records. This position will also serve as a primary point of contact between the Commission Team, the Marketing Team, and the Agents (as necessary) to provide training and identification/resolution of questions and issues and maintaining agency rates in system.

Job Responsibilities

This list is meant to be representative, not exhaustive nor imply that these are the only duties to be performed by the incumbent in this job. Some incumbents may not perform all the duties listed or may perform related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Process commission payments, coordinating printing of checks, processing of direct deposit, and supporting documentations.
• Ensuring commission data is accurately keyed in Enterprise
• Correspond with the Agency Services team on Agency changes to ensure all systems are consistent and accurate
• Bring to the attention of the department AVP any business activity which is not in compliance with federal, state, or local laws or the highest standards or business ethics and integrity.
• Proficient in researching and understanding RMA guidelines and requirements.
• Ensuring accurate banking data(direct deposits) is on file for all agents.
• Maintaining the security of agency commissions - corresponding only with authorized users
• Other Misc duties within the Policy & Commission Services Department

Position Requirements

Education

High School Diploma, equivalent or equivalent experience is required.

A plus - associate degree in related field.

Experience

Required - Advanced MS Excel Skills

Preferred - crop insurance experience, highly analytical work experience, or experience in a highly detailed, customer service-driven environment

Preferred - Customer Service experience, Experience with Analyzing data between multiple spreadsheets

Knowledge, Skills, and Abilities

• Strong attention to detail and the ability to perform complex functions.
• Ability to work independently and as a team.
• Exceptional analytical and problem-solving skills.
• Ability to multi-task and complete tasks in a timely manner.
• Ability to provide excellent customer service and develop strong working relationships with internal and external customers.
• Proficient in using standard desktop applications such as Microsoft Office applications with a strong emphasis on advanced MS Excel skills.
• Work effectively in a fast-paced environment.
• Proficient in researching and understanding RMA guidelines and requirements.
• Bring to the attention of the department AVP any business activity which is not in compliance with federal, state, or local laws or the highest standards or business ethics and integrity
• Become proficient in the use of all necessary software applications, policies, & procedures.
• Respond to all requests promptly and with an accommodating attitude.
• Always maintain a positive and professional attitude with customers both internal and external.
• Communicate, face to face in events, clearly, openly, and effectively with Agents and co-workers both verbally and in writing.
• Continually assess current processes to look for ways to create efficiencies.
• Bring an innovative mindset to address daily issues.
• Provide a positive corporate image with the company and in public.

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits.

Sompo International is an equal opportunity employer committed to a diverse workforce. M/F/D/V