At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
We are seeking a Commercial Reporting Analyst to support business decision-making through data analytics, reporting, and dashboard development. This role is ideal for individuals who enjoy working with data, identifying trends, and transforming insights into meaningful business recommendations.
The successful candidate will leverage advanced Microsoft Excel and reporting tools to develop dashboards, monitor key performance indicators (KPIs), and provide analytical support across commercial and operational functions.
Key Responsibilities
- Develop and maintain reports, dashboards, and KPIs to track commercial and business performance.
- Analyze sales, operational, customer, and financial data to identify trends, opportunities, and risks.
- Prepare weekly and monthly performance reports, including pipeline, revenue, and transaction analysis.
- Support forecasting, budgeting, and performance tracking activities.
- Collaborate with stakeholders to provide data-driven insights and recommendations.
- Partner with the Power BI team to ensure reporting accuracy and data integrity.
- Identify opportunities to improve and automate reporting processes.
Qualifications
- At least 2 years of experience in reporting, business analytics, commercial analysis, or a similar analytical role.
- Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP, dashboards, and complex formulas.
- Strong analytical and problem-solving skills with the ability to interpret large datasets.
- Excellent communication skills and ability to present insights to stakeholders.
- Experience in reporting automation and data visualization is an advantage.
Benefits
- Hybrid work setup
- HMO coverage on Day 1 (Maxicare) with 2 free dependents
- 24 PTO credits annually, with up to 13 unused leaves convertible to cash
- Yearly salary increase
- Gym membership discounts
- Free mental health consultations
- LinkedIn Learning Premium access
- Government-mandated benefits
If you're into data analytics and dashboards, then we want to hear from you!
Note: Role is only open to PH-based candidates
Skills Required
- At least 2 years of experience in reporting, business analytics, commercial analysis, or a similar analytical role
- Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP, dashboards, and complex formulas
- Strong analytical and problem-solving skills with the ability to interpret large datasets
- Excellent communication skills and ability to present insights to stakeholders
- Experience in reporting automation and data visualization
- Philippines-based candidates only
- Familiarity with or ability to collaborate with Power BI/reporting teams
What We Do
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
