Commercial Relations Assistant, Brazil - CRM VP

Posted 5 Days Ago
Be an Early Applicant
5 Locations
In-Office or Remote
465-465
Entry level
Information Technology • Professional Services • Software • Cybersecurity
The Role
Manage independent resources, support hiring, evaluate suppliers, validate documentation, and analyze pricing and performance data. Prepare reports, presentations, flowcharts, and action plans using Excel, PowerPoint, Visio, and geographic tools. Monitor KPIs, trends, and SLAs, conduct root-cause analysis, and communicate with internal and external stakeholders across countries. Portuguese and advanced English are required; Spanish is desirable.
Summary Generated by Built In

Ensure the management of independent resources, hiring, evaluation of suppliers to meet the necessary requirements and geographical area.

Portuguese, advanced English, conversational Spanish

Schedule: Monday to Friday from 9 am to 6 pm (1-hour lunch break)

  • Solid knowledge of global geography.

  • Proficiency in internet search tools and ability to find relevant information in different countries and sources.

  • Advanced Excel skills (formulas, functions, pivot tables, charts, and data analysis).

  • Ability to create professional and effective presentations in PowerPoint, using graphics, tables, and other visual elements; also mind maps to help visualize and organize complex information.

  • Ability to organize and present data clearly and concisely, using the aforementioned tools.

  • Proficiency in Visio (or other diagramming tools) to create flowcharts, organizational charts, and other types of diagrams; knowledge and use of Google Earth for geographic information visualization.

  • Generate reports for comparative price analysis, identify maximums and minimums.

  • Analyze data and draw relevant conclusions for decision-making.

  • Knowledge and management of key performance indicators (KPIs), trend analysis, and service level agreements (SLAs).

  • Ability to develop and execute action plans based on data analysis and available information.

  • Knowledge and use of Ishikawa diagram (or cause-and-effect diagram) for problem-solving.

  • Proficiency in using WhatsApp for internal and external communication.

  • Knowledge of systems for ticket management and problem resolution.

Required Skills:

Documentation validation (validity, signatures, formats); Advanced Excel; Visio, Google Earth, Flowchart, Ishikawa diagram

Languages required for this profile:
Native Portuguese
Advanced conversational English

Advanced Spanish (desirable)

Financial contribution: $465 per month.

Skills Required

  • Native Portuguese
  • Advanced conversational English
  • Advanced Excel, including formulas, functions, pivot tables, charts, and data analysis
  • Knowledge of global geography
  • Internet research across international sources
  • PowerPoint presentation development using graphics, tables, and visual elements
  • Visio or equivalent diagramming tools
  • Google Earth for geographic information visualization
  • Flowchart creation
  • Ishikawa or cause-and-effect diagram usage
  • Comparative price analysis and data interpretation
  • KPI, trend analysis, and SLA management
  • Ticket management systems
  • Advanced Spanish
  • Documentation validation, including validity, signatures, and formats
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The Company

What We Do

GSB Solutions is a global company offering technology solutions, ICT solutions, human capital management, educational programs, and cybersecurity services, leading digital transformation through software development and IT consulting.

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