The Role
Leads commercial strategy, revenue generation, sales performance, budgeting, market expansion, partnerships, and customer engagement for a logistics and freight forwarding business. Manages sales and cross-functional teams, develops go-to-market strategies, monitors KPIs, builds strategic alliances, supports mergers and acquisitions, and drives revenue growth. Requires extensive B2B logistics industry experience, executive-level communication, analytical decision-making, and leadership of commercial functions.
Summary Generated by Built In
Job Title: Commercial Manager
Job Category: Managerial
Department/Group: Commercial
Location: Dar Es Salaam
Industry: Logistics, Freight Forwarding & Supply Chain Management.
Travel Required: Yes
Position Type: Performance Based Contract
Level/Salary
Range: Salary + Incentive
Profile
At our client, you will join a multicultural and diverse team of ambitious, caring, and results-driven professionals, all united by a shared mission of empowering tomorrow.
With over 300 employees working across local and international subsidiaries, our client is committed to pioneering and transforming the logistics, customs clearance, and transportation industry while establishing itself as a preferred service provider.
With over 20 years of industry experience, our client is a prominent global logistics, freight forwarding, and supply chain management company operating in Tanzania, with an extensive international network.
The company provides comprehensive end-to-end logistics solutions, including local and transit import/export services, Less than Container Load (LCL), Full Container Load (FCL), customs clearance, transportation, warehousing, and Container Freight Station (CFS) services.
Purpose
A Commercial Manager (CM) is an executive who manages all the commercial affairs of a business. These include sales processes, transactions, market analysis, budget reports, client relationship management, and more.
OBJECTIVE
Commercial Manager (CM) aims to create strategies and metrics to ensure the business stays on track with its objectives and exceeds targets. You will work with various departments on the budgeting, sales processes, and marketing strategies to ensure the company can achieve its goals.
ROLES & RESPONSIBLITY
Their main responsibility is to devise strategies and make plans for driving revenue growth and business development.
Duties:
o Generation of revenue and monitoring the overall commercial strategy of the business.
o Meeting the sales targets and effective implementation of the commercial strategies and aligning them with the business objectives and goals.
o Outlining the commercial policies for the business.
o Performing a budget analysis and developing, an effective budget plan as per the development of the business structure.
o Fulfilling the sales targets and regularly measures Key Performance Indicators (KPIs) for the same.
o Handling a wide team of employees with expertise by striving towards excellence.
o Developing strong and coherent bonds with other internal shareholders.
o Creating and promoting new leads and with the help of various approaches strengthening prospective accounts.
o Highlighting the objectives of sales and motivating the team to fulfill the objectives and meeting the specified targets.
o Fostering the culture of obedience within the organization by creating suitable measures and managing compensations and bonuses with these measures.
o Developing a high-achieving team of sales to implement end-to-end sales. It includes performing tasks related to pitching, outreach, accessing alignment, bargaining, ending deals and execution.
o Ensuring timely acknowledgment and prize for top performers and executing performance handing measures in case required.
o Ensuring a strong after sales procedure to offer qualitative customer engagement, etc.
o Prepare marketing strategies and plans, ready for execution.
Mergers and Acquisitions (M&A) and Partnerships:
o Participate in M&A activities, due diligence, and integration efforts.
o Identify and evaluate strategic partnerships and alliances.
Requirements
EXPERIENCE
o Knowledge: Import, Export, Clearing, Transportation brokerage/sales experience, marketing multipart logistical solutions to a wide range of clients, Tradeshows, LCL, FCL, Air Freight, Land Freight, Sea Freight, Rail Freight as well as other supply chain management solutions
o Track record: Possess a strong track record for delivering successful operational excellence
o Computer skills: Solid skills with MS Office software, preferably Ms-word, Excel, Ppt, good experience with sales automation, customer relationship management, and other web-based software programs
SKILL SET
o Must be expert in exploring new market opportunities, developing strategic alliance, and prioritizing consumer engagement.
o Must be well-versed in contributing to the business development, market profitability, and long-term success of the business.
o Should possess high strategic thinking abilities.
o They must be expert in analyzing the market trends, highlighting new opportunities, and build creative strategies to foster the development of the market and drive revenue growth.
o Chief Commercial Officers must externally concentrate on the consumers, and internally, they must be concentrated on the operations.
o CM must be able to devise new strategies for increasing the number of clients for the business and ensuring customer satisfaction on a large scale.
o CM must possess a good experience in the profit generation and analyzing the market gaps to identify new and unique market opportunities.
o CM should possess leadership qualities. It involves the influential abilities. They also must be action focused and must possess analytical skills for examining data and determining reliable conclusions.
o CM must be proficient in making long-term goals to meet the financial targets and analyze the strategies for business development.
o CM must be skilled in making commercial strategies, analyzing them, and implementing them for the growth of the business in a long run.
o CM must hold a good command over communication. They should freely interact with the public customers for attracting many of the consumers towards the services offered by the business, etc.
QUALIFICATIONS
o Bachelor’s degree in business, Marketing, or a related field (MBA preferred).
o 10+ years of experience in senior leadership roles within sales, marketing, or commercial functions, with at least 5 years in a B2B within the Logistics, Freight Forwarding & Supply Chain Management industry
o Proven track record of driving significant revenue growth in a high growth including experience with scaling commercial teams.
o Strong understanding of business models, including customer acquisition, retention, and expansion strategies.
o Experience building and leading cross-functional teams, including sales, marketing, and customer success, with a focus on collaboration and accountability.
o Demonstrated success in developing and executing go-to-market strategies, market expansion, and strategic partnerships.
o Excellent leadership, communication, and interpersonal skills, with the ability to influence at all levels of the organization.
o Data-driven decision-maker with strong analytical skills and the ability to interpret and act on complex business data.
o Experience working with executive leadership and presenting to boards of directors
Benefits
Benefits
• Accommodation provided
• Transportation
• Visa support
• Work permit support
Skills Required
- Bachelor’s degree in business, marketing, or a related field
- MBA
- 10+ years of experience in senior leadership roles within sales, marketing, or commercial functions
- At least 5 years of B2B experience in logistics, freight forwarding, or supply chain management
- Experience with import, export, customs clearance, transportation brokerage or sales, LCL, FCL, air freight, land freight, sea freight, rail freight, and supply chain solutions
- Proven track record of significant revenue growth and scaling commercial teams
- Strong understanding of customer acquisition, retention, and expansion strategies
- Experience building and leading cross-functional sales, marketing, and customer success teams
- Demonstrated success developing and executing go-to-market strategies, market expansion, and strategic partnerships
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and data-driven decision-making skills
- Experience working with executive leadership and presenting to boards of directors
- Proficiency with Microsoft Office, sales automation, customer relationship management, and web-based software
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
