Commercial Manager

Posted 10 Days Ago
Be an Early Applicant
Milano, ITA
Hybrid
Junior
Information Technology
The Role
Leads a five-person Key Account Management team and owns the regional P&L and commercial strategy for Padova, Verona, and Bologna. The role involves pitching and negotiating with top partners, driving growth, promotions, advertising, and operations, while analyzing KPIs and partner performance to identify opportunities. The manager is responsible for team development, field execution, strategic planning, and overall regional business results.
Summary Generated by Built In
Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0085084


DISCLAIMER

Only CVs in English will be considered.



YOUR MISSION

Build and lead a high-performing commercial team to win the North East market in Italy (Padova, Verona, and Bologna).

You will have full ownership of the P&L as well as strategic, and commercial ownership over the region.

Glovo is a fast-growing tech platform connecting couriers, merchants, and customers. This is a commercial and analytical leadership role - not a traditional retail store, automotive, showroom, or brick-and-mortar operations / commercial position.

THE JOURNEY 

Your role is centered around 3 core pillars:

  • People Leadership (team of 5): Manage, coach, and grow a team of 5 Key Account Managers to reach ambitious regional growth targets and foster a supportive culture. You will lead by example in accordance with our values and set high standards for the team.
     

  • Commercial & Field Execution: Go into the field to pitch, negotiate, and build close relationships with Top Partners. You will define and pursue the long-term strategy for the Area in terms of Growth, Promotions, Advertisement, and Operations.
     

  • Analytics & P&L Ownership: Analyze KPIs, monitor business metrics, partner performance and unlock new growth opportunities.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

  • Relevant Background: Experience in fast-paced tech platforms, quick-commerce, delivery apps, tech scale-ups, top consulting firms, or investment banking. (Experience strictly limited to traditional retail store management, automotive dealerships/showrooms, or physical brick-and-mortar sales does not meet the requirements for this role).
     
  • Team Leadership: 2+ years of direct experience managing teams of commercial or account management professionals.

 

  • Glovo Values DNA: You lead through Gas (bias for action & high ambition), Glownership (360º accountability), Deep-Dive (analytical curiosity), High Bar (setting high standards), Stay Humble (empathy & low ego), and Good Vibes (positivity & trust).
     
  • Commercial Drive: Strong field experience pitching, negotiating, and managing high-value enterprise accounts. You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
     
  • Analytical Mentality: Proven ability to make data-driven decisions, track KPIs, and identify clear leverage points to move the needle.
     
  • Agility & Ownership: A hands-on, highly assertive "doer" who thrives in ambiguous environments and takes full accountability for results.
     
  • Languages: Full fluency in Italian and English.

Additional Information

We believe driven talent deserves:

  • 🌟An enticing equity plan that lets you own a piece of the action.
  • 💪Top-notch private health insurance to keep you at your peak.
  • 🍔Monthly Glovo credit to satisfy your cravings!
  • 💳Discounts on transportation, food, and even kindergarten expenses.
  • 🏖️Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪Enhanced parental leave.
  • 🧠Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Skills Required

  • Experience in fast-paced technology platforms, quick-commerce, delivery applications, technology scale-ups, top consulting firms, or investment banking
  • At least 2 years of direct experience managing commercial or account management professionals
  • Strong field experience pitching, negotiating, and managing high-value enterprise accounts
  • Ability to make data-driven decisions, track KPIs, and identify business growth opportunities
  • Hands-on, assertive approach and ability to work effectively in ambiguous environments
  • Full fluency in Italian and English
  • Ability to lead, coach, and develop a team of five Key Account Managers
  • Analytical mentality and commercial drive

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

Delivery Hero Insights

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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